Vacant Roles at The Sands Kenya

The Sales & Marketing Coordinator is responsible for managing B2B relationships, agent communications, and trade marketing activities for The Sand Kenya. The role focuses on building and maintaining strong relationships with agents and partners, supporting sales growth through consistent follow-up, and coordinating trade and marketing activities such as fam trips, trade shows, and guest communications. The role is also responsible for selected administrative coordination tasks supporting staff logistics.

Key Responsibilities

B2B Sales & Agent Relations

• Manage communication and follow-up with travel agents, partners, and B2B clients.
• Conduct regular sales calls and maintain strong agent relationships.
• Support rate and product communication to trade partners.
• Assist in maintaining updated agent databases and contact records.

Trade Marketing & Events

• Coordinate fam trips, site visits, and hosted experiences.
• Prepare and coordinate logistics for trade shows and industry events.
• Ensure smooth execution of all trade-related marketing activities.
• Liaise with operations teams to ensure guest experience during hosted visits.

Marketing Support

• Assist with email marketing campaigns and newsletters.
• Support distribution of offers, updates, and seasonal promotions to trade partners.
• Maintain consistent brand messaging across communications.

Coordination & Administrative Support

• Support general administrative coordination related to staff movements and arrivals including flight bookings, travel arrangements, and visas.
• Maintain organised records for travel and administrative documentation.

Cross-Department Liaison

• Coordinate closely with Reservations, Front Office, and Operations teams.
• Ensure alignment between sales activity and operational capacity.

Key Attributes

• Strong communication and relationship-building skills.
• Highly organised and detail-oriented.
• Confident in client-facing and phone-based communication.
• Able to manage multiple coordination tasks at once.
• Practical, proactive, and solution-driven.
• Comfortable working across sales, marketing,  and operational support functions.
• Salary: 1500 USD/month + accommodation 

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The Events & Brand Coordinator manages events, guest experiences, and day-to-day brand activity across The Sands Kenya properties. The role handles wedding and event enquiries, coordinates special set-ups and seasonal events, supports social media with our external agency, and ensures all guest-facing experiences reflect brand standards.

Key Responsibilities

Events & Guest Experiences

• Manage wedding and event enquiries and client communication.
• Conduct show-arounds and coordinate private events (dinners, celebrations, etc.).
• Liaise with suppliers and internal teams to ensure smooth event delivery.
• Coordinate entertainment and be present at key events when required.
• Support logistics including accommodation, transfers, and payments.

Event Planning

• Coordinate key events (e.g. Nomad Craft Fair) and seasonal programming.
• Plan festive calendar and décor across properties.
• Develop new guest experiences and event concepts.
• Create basic event marketing materials (flyers, posters, signage).
• Brand & Social Media Manage daily engagement on Instagram, Facebook, and LinkedIn.
• Work with external agency on content planning and approvals.
• Select imagery, support Reels creation, and review captions.
• Maintain content schedule in Asana.
• Monitor media inbox and respond to enquiries.

Key Attributes

• Highly organised with strong attention to detail.
• Creative with a strong sense of brand and presentation.
• Confident communicator with guests and suppliers.
• Strong event coordination and multitasking skills.
• Comfortable with social media and basic content creation (Canva).
• Proactive, flexible, and able to work evenings/weekends when needed.
• Hospitality, events, or marketing experience preferred.
• Salary Range USD $1,200-$1,400 per month (based on experience) + accommodation