Job Opportunities at Fairmont Hotels & Resorts

Summary Of Responsibilities

Reporting to the Director of Operations, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Lead and manage the day-to-day operation of the department and ensure service standards are followed
• Address guest concerns and react quickly, logging and notifying proper departments as required
• Conduct regularly scheduled departmental meetings
• Manage the departmental budget in a fiscally responsible manner
• Oversee the recruitment and training of all Housekeeping Colleagues
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Primary Location

Kenya-Nairobi-Fairmont The Norfolk

Employee Status

Regular

Job Level

Management / Supervisory

Schedule

Full-time

Shift

Day Job

Travel

No

Closing Date

• Jun.2017, 10:59:00 PM

Qualifications

• Previous leadership experience required
• Computer literate in Microsoft Window applications preferred
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Kenyans are encouraged to apply

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Summary of Responsibilities:

Reporting to the Chief Steward, responsibilities and essential job functions include, but are not limited to the following:

• Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
• Operate an industrial dishwasher
• Ensure the kitchen Colleagues have the dishes/silverware required and guests have clean dishes
• Sort, stack dishes, and load/unload dishwasher
• Sort, stack and store all cleaned items in an organized and safe manner
• Ensure all breakages and chipped items are removed from circulation and inventoried
• Ensure floors are dry and clean at all times
• Follow department policies, procedures and service standards
• Maintain a clean and safe work environment
• Other duties as assigned

Primary Location

Kenya-Masai Mara National Reserve-The Fairmont Mara Safari Club

Employee Status

Regular

Job Level

Colleague

Schedule

Full-time

Shift

Rotating / Shift Work

Closing Date

• May.2017, 3:59:00 PM

Previous Experience Not Required

Qualifications:

• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects Of Position

Physical aspects of the position include but are not limited to the following:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps

Visa Requirements

• Must be eligible to work in Kenya