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  • Posted: May 18, 2017
    Deadline: Not specified
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    Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. We have a team of professional HR consultants with extensive experience in all people management issues, and we are therefore well placed to offer advice for private, public and n...
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    Client Relations

    Responsibilities for the Client Relations Job

    • Building and maintaining relationships with clients and key personnel within customer companies.
    • Conducting business reviews to ensure clients are satisfied with their products and services.
    • Alerting the sales team to opportunities for further sales within key clients.
    • Letting customers know about other products the company offers.
    • Attending meetings with clients to build relationships with existing accounts.
    • Achieving client relationship targets and KPI’s as set by the Head of Sales.
    • Working closely with Account Managers and Sales Consultants.
    • Escalating and resolving areas of concern as raised by clients.
    • Carrying out client satisfaction surveys and reviews.
    • Monitoring company performance against service level agreements and flagging potential issues.
    • Updating the CRM and ensuring account managers are aware of changes within clients.
    • Passing leads to the sales team and following up on progress.
    • Liaising with internal departments to ensure client needs are fulfilled effectively.

    Qualifications for the Client Relations Job

    • Diploma in relationship management, Public relations or any business related course.
    • At least 2 years experience in real Estate Industry.
    • Strong Relationship Building
    • Customer Service Skills
    • Communication skills both written and oral

    KPI’s

    • Product knowledge.
    • Feedback from clients on quality of service they are receiving.
    • Maintaining existing clients and sorting out their complaints/concerns

    go to method of application »

    Sales Executive

    Sales Executive Job Responsibilities

    • Understanding the future perspective of the company and developing strategies for growth accordingly
    • Researching and analyzing the market to find out better business opportunities
    • Collaborating with clients and making business deals that are beneficial for the company in long run
    • Finding out faults and loop holes in the current business strategies and change them and help in preventing stagnancy in the business by implementing new ideas continuously
    • Interacting with the higher authorities of the company and discuss business issues with them
    • They are also engaged in discussions with the clients which help them in planning interesting business proposals which can be beneficial for the company and the clients
    • They prepare presentations for the company that can be present at the meetings, to the clients, to the employees, conferences, etc.
    • Maintaining continuous client relationships through client follow-up and responding to their queries.

    Qualifications for the Sales Executive Job

    • Certificate/Diploma/Degree
    • Previous sales experience, at least 1-2 years is preferable.
    • Aggressive, go getter attitude.
    • Team player
    • Communication and customer care skills

    KPI’s

    • New clients brought in.
      Up to date on product knowledge.
      Knowing our main competitors and their products.

    go to method of application »

    Agronomist

    Responsibilities for the Agronomist Job

    • Farmers’ recruitment, advice, training & record keeping
    • Recruit new farmers as per company rules and regulations.
    • Advice the farmers on company recommendation as given per individual products, advice on ordering of farm inputs including regular reminders on the product usage procedures to the farmers
    • Implement growing programme and subsequently quality targets of the company.
    • Undertake scouting in your respective area
    • Ensure farmers Contract agreement forms are duly filled; farmers have been issued with cards & the cards are in use
    • Keep proper & up to date farmers records as follows:
    • Names of farmers
    • Areas of production
    • Approximate farm sizes
    • Product in production
    • Quantities planted and when planted
    • Expected time of harvest and approximate quantities
    • Report Writing
    • Production
    • Prepare production plan & budget per product
    • Prepare production estimates per product report
    • Make reports on crop condition month by month and give projection of expected yields
    • Make reports on compliments, suggestions and competition. Hand in to the office weekly
    • Prepare scouting report & submit weekly report
    • Prepare a general report on the area – weekly
    • Field Visits
    • Write farm visit reports daily and ensure the farmer has signed the report. Hand in weekly to the office.
    • Expenses
    • Report on the actual weekly expenses and hand over to the office. Fill the actual week expenses sheet – by end of day Friday. Hand in weekly to the office
    • Fill out the general journal for reconciliation – summary of expenses by end of day Friday. Hand in weekly to the office
    • Code of practice – GAP
    • Oversee implementation of codes of practice to be carried out by the farmers.
    • Give monthly report updates on Good Agricultural Practices (GAP) as done by the farmers
    • Meetings
    • Attend all policy meetings & company meetings
    • Arrange for and attend meetings / training with farmers – regularly
    • Maintain company image & integrity – always

    Requirements for the Agronomist Job

    • University Degree/Diploma (Bsc in Horticulture, Agronomy or Farm management)
    • 10 years’ experience in all cultivation aspects in Tea crop
    • Able to to manage labours and work extraction
    • Must be willing to be HANDS ON and fully be engaged in the field
    • Strong analytical, problem solving, communication & interpersonal skills
    • Person should be able to work for long hours.
    • Have the drive end aspiration for results

    Method of Application

    This job is only available to registered candidates; send your CV to registration@jantakenya.com with the title as “client service Executive” or “Sales Executive” or “Agronomist” or call us on 0726061607.

     

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