Career Opportunities at Management University of Africa (MUA) - 11 Positions

The ICT Manager will be responsible for the day to day running of the ICT Department, and providing strategic leadership. This will involve overseeing installation of all hardware and software systems, ensuring back-up systems operate effectively, purchasing hardware and software, providing the ICT technology infrastructures for the University and contributing to organizational policy regarding quality standards and strategic planning.

Responsibilities for the ICT Manager Job

• Establishes/maintains relationship with internal technology teams and external technology vendors
• Identifies opportunities for operational efficiency
• Facilitates Service Level Agreement (SLA) negotiations for internal and/or external technology deliveries
• Directs Projects towards desired technology strategies
• Develop long-range technology strategies
• Initial Business Case/Needs Analysis outlines
• Provides initial project estimates for cost-benefit analysis
• Defines/Develops Functional Specifications
• Overall solution/implementation delivery for projects aligned to their business area
• Project issue resolution
• Participates in technology aspects of the business-sponsored RFIs/RFPs
• Evaluates project objectives
• Project prioritization
• New business initiative analysis
• Gains understanding of business strategies
• Gathers information on competitor technology
• Stays abreast of industry trends in the business and technology

Qualifications for the ICT Manager Job

• MSc in Computer Science, Information Systems or related Technology
• Have ten (10) years’ experience in management of ICT infrastructure, five (5) of which must be in senior management, preferably at University.
• Knowledge of Microsoft Windows (7 and 8), Microsoft Office & Outlook, Microsoft Server, wireless technology and databases
• Knowledge of IT hardware and network communications equipment
• Experience of hardware and software installation
• Experience of budget management, OLAs and SLAs
• Experience of managing a complex and evolving IT environment in an educational setting
• Experience of Project Management and implementation
• Experience of system maintenance and disaster recovery

Trainings and Certifications 

• Information Technology Infrastructure Library (ITIL) V3 Foundation
• Certificate in IT Service Management
• MCTS – Microsoft Certified Technology Specialist
• CompTIA A+ and Network+
• CCNA – Cisco Certified Network Professional (CCNP)
• Microsoft Certified IT Professional (MCITP)

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Administrative Assistant (Research) is answerable to the director and assists with the issues concerning research, consultancies, directorate clients and students.

Responsibilities for the Research Administrative Assistant Job

• Handling general students and other clients enquiries and follow up on students emails.
• Receiving, storing, retrieval and distribution of student’s queries to relevant officers for action.
• Handling general customer complaints.
• Handling issues of e-learning and directing them to relevant officers for action
• Radio and TV liason Officer’.
• Updating students on issues affecting their smooth studies e.g regular reading of group emails, continuous reading of course materials etc.
• Processing/ summarizing lecturers claims for students facilitation.
• Summarising credit transfers for board meeting, handling credit transfers, credit transfer fees and related issues.
• Summarise student issues i.e keeping records of semester, exams or unit deferments handling and or registering students for special and supplementary exams.
• Writing research meeting minutes
• Any other duties as assigned

Qualifications for the Research Administrative Assistant Job

• A business related degree or Diploma from a reputable institution
• Good Communication skills
• Should be computer literate
• Should be conversant with communications using social media
• Should have excellent report writing skills
• Good interpersonal skills
• Good personal attributes and etiquette
• Should be trustworthy
• Those with experience in sales will have added advantage.

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To contribute to the University’s corporate and strategic goals by developing programmes, marketing, facilitating and coordinating quality training for both internal and external stakeholders.

Responsibilities for the Training Manager Job

• Development and formulation of training programmes for the university ECDP department in collaboration with Director, ECDP.
• Marketing of ECDP courses both open and in-house programmes while prospecting for delegates from other organizations to attend trainings organized by the University.
• Pursue consultancy opportunities in conjunction with the Director ECDP
• Carry out training needs analysis in liaison with clients and assist in developing appropriate training programmes to satisfy the needs.
• Assist in identifying and selecting training providers for the training programmes. The job holder is required to keep a consultant/ trainer’s data base from where this selection can be done.
• Monitor consistently the implementation and effectiveness of training programmes during the training sessions to deliver satisfactory results to the university clients.
• Manage client database and relationships to ensure repeat business from them.
• Facilitate training programmes where necessary using acceptable education principles while tracking new training methods and techniques to share with other trainers and facilitators.
• Assess training effectiveness and summarise evaluation reports determining the impact of training on employee skills and how it impacts on the clients overall performance.
• Partner with internal stakeholders and liaise with subject experts regarding instructional design
• Work closely with ECDP Administrator to ensure proper preparation for training courses.

Qualifications for the Training Manager Job

• Bachelor’s degree in business related field
• MBA in Marketing
• Postgraduate Diploma in Marketing Management is an added advantage
• Minimum five (5) years’ experience in marketing of services in a reputable organization preferably in Training Services
• Certificate/Diploma in Training of Trainers
• Computer literate
• Good communication skills
• Team player

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The Senior Human Resource Development Officer will report to the Head of the Human Resources Department and will be responsible for the day to day operations of the Department. As a key member of the Human resource team, he/she will work closely with the Head of Human Resources to build and maintain good relationships with employees across the University.

He/she will act as a key point of contact for managers in providing efficient, effective, comprehensive and professional frontline Human Resource services within University policies, procedures and the law.

Responsibilities for the Senior Human Resource Development Officer Job

• Assist with developing, updating and implementing Human resource policies and procedure. This position is central to the implementation of the University’s Human Resource Strategy including the Human resource annual plan, building the base of an outstanding Human Resource function, which will provide proactive
• Human Resource solutions aimed at enhancing organisational performance.
• Act as a key point of contact for line managers for employee relations issues and provide advice and guidance in line with the University policies, procedures, employment law and best practice.
• You will ensure compliance with the legal and statutory requirements. In addition, you will be required to support and coach line managers through all aspects of Human Resource management and employment law in order to build their knowledge and capabilities.
• Manage core Human Resources services in a professional and efficient manner, including recruitment, staff departures, HR information systems and data, benefits administration, efficient coordination of service providers, coordination of staff training and development including orientation and induction.
• Provide front line support and advice on all people related issues, particularly discipline, grievance, performance and sickness.
• Proactively and effectively manage these cases through to completion; ensuring robust and timely completion.
• Facilitate exit interviews and process the feedback as required.

Qualifications for the Senior Human Resource Development Officer Job

• Bachelor’s degree in Human resource management.
• Post graduate diploma in Human Resources Management is added advantage.
• Must be a member of the Institute of Human Resource Management (IHRM)
• Experience in a busy Human Resources Department for a minimum of 6 years.
• Computer literacy and efficiency in the use of Microsoft Office packages.
• Those with experience in Training and a Training of Trainers (TOT) certificate will have added advantage.
• Good administrative and coordination skills
• Ability to manage and sustain high cost center performance, compliance and performance Standards.
• Be a team player and possess excellent interpersonal, communication both oral and written, report writing and presentation skills.
• A mature human resource professional with ability to maintain confidentiality, honest, trustworthy with a high degree of personal integrity.
• A people person with ability to win trust.
• Creativity, innovation, objectivity, insight and ability to work with minimum

NB: Those who applied for this position before need not apply

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The Open Distance and e-Learning (ODeL) Intern will report to the Open Distance and e-Learning Officer.

Responsibilities for the Pen Distance & E-Learning Internship

• Unit Registration
• Credit Transfers, deferment, postponement, special examinations, supplementary, appeals.
• Send modules to students in the regions
• Receiving CATS and WBA
• Develop score sheet for the regions
• Receiving CATS and WBA
• Develop candidature for the regions and examinations cards
• Handle CATS and WBA (exam) issues for students in those regions
• Writing exam labels and labelling on packing bags
• Packing exams in exams office
• Posting examination papers and university booklets at G4S
• Receiving of University examinations papers from the regions using dispatch checklist
• To maintain and update the office filing system which ensures that documents are easily accessible.
• Preparing claim summary for lecturers

Qualifications for the Pen Distance & E-Learning Internship

• A business related degree or Diploma from a reputable institution.
• Good communication skills
• Should be computer literate
• Should be conversant with communications using social media
• Should have excellent report writing skills
• Good interpersonal skills
• Good personal attributes and etiquette
• Should be trust worthy
• Those with experience in sales will have added advantage.

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The jobholder is responsible for planning, executing and completing assignments according to established Audit Plan and schedule. He/she shall recommend appropriate internal control improvements that may include operational enhancements or efficiencies, and the preparation of audit reports as well as documenting controls.

Responsibilities for the Internal Auditor Job

• Manage the Internal Audit Plan through formulation and execution of effective audit programs to help provide assurance to compliance with applicable laws, regulations and Institute policies and procedures.
• Cary out risks assessments and evaluate adequacy of internal controls prior to the execution of an audit program.
• Carry out compliance audits of financial and accounting systems with International Financial Reporting Standards
• Ensure there is a proper system of documentation of audit test work and working papers in line with established international standards.
• Review the Institute wide utilization of resources and provide assurance on their optimal use
• Prepare detailed reports on audit findings and make recommendations to improve the institute’s operations
• Follow up of findings and recommendations agreed on during the internal and external audits to ensure their implementation
• Conduct investigations and special projects where applicable
• Any other duties as assigned.

Qualifications for the Internal Auditor Job

• A Bachelor’s degree in finance/accounting. A master’s degree is an added advantage
• CPA (k) or ACCA CFA
• Certification as a CIA, CISA or any other related professional certification.
• 6 years of full-time experience in auditing and accounting.

Key Personal Attributes 

• Competence in internal control development and evaluation
• Knowledge of international accounting standards
• Knowledge of management information systems concepts and practices
• Knowledge of the Standards for the Professional Practice of Internal Auditing and the Institute of Internal
• Auditors Code of Ethics. Ability to work independently with extensive latitude for initiative and independent judgement.
• Ability to establish and maintain harmonious working relationships with co-workers, staff and external contacts, and to work effectively in a professional team environment.

Performance Standards

• Annual Audit plan approved by the Council
• Timely implementation of annual audit plans as per schedule
• Compliance of audit reports to IFRS
• Completion of reports within 2 weeks after the audits
• Assist in developing systems for prevention and detection of fraud.
• Value of losses, if any, reduced to bare minimum
• Comprehensive risk management framework

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The position is charged with the day to day implementation of the procurement policy and procedures under the guidance of the Procurement Manager by administering the procurement processes in accordance with the approved policy and procedures.

Responsibilities for the Procurement Officer Job

• Coordinate the development of the School’s annual procurement plan;
• Review tender specifications from user departments for approval by the Procurement Manager;
• Approve purchase requisitions that are compliant with procurement plan and approved budget;
• Undertake secretariat services to the Procurement Committee;
• Initiate local purchase orders and service contracts for approved procurement;
• Coordinate establishment of appropriate storage of bulk supplies including development of appropriate inventory management and issuance procedures;
• Coordinate, receipt and inspection of orders and completed contracts;
• Coordinate logistics for distribution of common supplies to users;
• Ensure an efficient issues systems for stores items to users ensuring adherence to budgets;
• Ensure quality, cost effective and timely documentation of all procurement processes;
• Put in place system for continuous monitoring of stock level for stores items for timely replenishment and quality management;
• Interpret contract provisions and review contracts for accuracy and changes prior to bidding and renewal;
• Ensure maintenance of complete documentation of each order and contract from tendering to full payment;
• Ensure quality and timely production of documentation of contracts and tenders ensuring the School’s interests in all supply arrangements are protected;
• Participate in the conduct of market price surveys;
• Monitor, document and report on the progress of every supply order and contract at agreed intervals;
• Carryout any other duties as may be assigned from time to time.

Qualifications for the Procurement Officer Job

• A Bachelor’s degree in Business, Procurement or Supply Chain Management from a recognized university
• Full professional qualification in Procurement or Supplies Management
• Possession of ICDL
• At least 6 years of relevant experience

Personal Attributes 

• Competence in supply chain management
• Competence in procurement planning
• Excellent organizational and planning skills
• Good knowledge of Procurement and Contract Law
• Competence in market price surveys
• Good planning and organization skills
• Good communication and interpersonal skills
• Well-developed analytical and presentation skills

Performance Standards

• Correctness of tender specifications;
• Completeness and accuracy of documentation for procurement committee meetings;
• Timeliness in preparation of LPO’s and Contracts;
• Adherence to procurement policy and procedures;
• Adherence to supply schedules by suppliers;
• Timeliness in completion of payment

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Maintain security of people and property in the University, enforce security rules and regulations and provide effective linkage between management, &nbsp guards and the staff.

Responsibilities for the Security Officer Job 

The successful candidate will be required to carry out the following duties:

• Verify presence and activities of scheduled security guards at assigned areas, identify and alert substitute personnel to assume unoccupied guard assignments.
• Set up work assignments and schedules of assigned security guards.
• Supervise guards’ performance, attendance and document for use in evaluations.
• Appraise position documentation such as standard operating procedures, directives, actions and guard tour reports.
• Give direction and guidance to guards as required to achieve set goals.
• Set performance standards, communicate and enforce them.
• Identify training needs and conduct training where possible.
• Take charge of security discipline and manage security grievances.
• Investigating irregularities and provide feedback.
• Patrol and inspect MUA buildings, grounds and other areas as needed to ensure protection from intruders, theft, vandalism, fire and other hazards.
• Give quality periodic reports to Management regarding security activities and security irregularities if any such as accidents fires, thefts, and other incidents and identify needed action.
• Assume on-call obligation as assigned responding to security requirements, alarms and reporting to duty as required.
• Chair of health and safety Committee.
• Any other duties that may be assigned from time to time.

Qualifications for the Security Officer Job

• Relevant security management training.
• Training in criminal investigations, first aid and firefighting.
• A degree or diploma in security management with a minimum of five years’ experience.
• Aged between 30-45 years.
• Ability to construct and write clear, concise accurate, and detailed reports
• Medically and physically fit with a valid Certificate of Good conduct from the Kenya Police.

Personal Attributes

• Must be of good self-presentation; be self-disciplined with a strong personality.
• Should be honest, calm and respectful with a positive attitude and ability to lead by example.
• Should be impartial and fair.
• Should possess work planning and organizational skills such as reporting skills, leadership skills, decision making skills, supervisory skills training skills, communication skills, listening skills, interpersonal skills, writing skills and time management skills.

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HR assistant responsibilities include providing information/ maintaining Records and clerical support to the HR department and employees regarding human resources activities and basic functions related to customer care. He / she will work under the immediate supervision of the Assistant Human Resource Officer with direct oversight of the Director of Human Resources.

Responsibilities for the Human Resource Internship

• Assist with day to day operations of the HR functions and duties
• Provide clerical and administrative support to Human Resources staff.
• Compile and updates employee records (hard and soft copies)
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
• Assist in payroll preparation by providing timely relevant data (attendance, leaves, etc).
• Maintains employee information by entering and updating employment and status-change data.
• Submits employee data reports by assembling, preparing, and analyzing data.
• Provides secretarial by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages, maintaining equipment and supplies.
• Maintains employee confidence and protect operations by keeping human resource information confidential.
• Efficiently manage the Human Resources office including supervision of cleaning.
• Maintains employee confidence and protect operations by keeping human resource information confidential.
• Maintains quality service by following organization standards.
• Contributes to team effort by accomplishing related results as needed and on time.
• Timely retrieval of files, correspondences and other documents.
• Prompt distribution of mails and other documents.

Qualifications for the Human Resource Internship

• Diploma in Human Resource Management from a recognized institution
• Working knowledge of Microsoft office packages for word processing, data entry and management including spreadsheet applications.
• Attention to detail and accuracy regarding time and organizational management.
• Ability to multi-task with extensive customer service skills,
• Ability to work under pressure and handle stress in a fast paced working environment.
• Ability to nurture and maintain positive working relationships with staff.
• Ability to apply basic skills related to office administration.
• Must possess personal qualities related to respect for the rights and confidentiality of others.
• Excellent written and verbal communication skills.
• Prior experience in Human Resource department will be an added advantage
• Good at meeting deadlines a Self – starter, assertive and quick learner
• Excellent communication and interpersonal skills

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The Director, Business Development and Marketing will report to the Deputy Vice Chancellor Academic Affairs and will be responsible for directing the business development activities of the University, seeking out new business opportunities and playing a key role in the University’s bottom-line. He/she will ensure the University remains competitive and grows consistently and rapidly in sales across all channels by planning, developing, coordinating, implementing and evaluating plans designed to increase existing business and capture new opportunities.

Responsibilities for the Business Development & Marketing Director Job

• Develop and implement appropriate marketing strategy including developing both a short term and long term marketing plan of the University.
• Coordinating Marketing of University products and services;
• Providing feedback to the academic departments on any market perceptions that may be relevant to the improvements in service delivery;
• Overseeing the prospecting and identifying of market penetration methods in the academic, research and extension and other University products;
• Carry out systematic analysis of the University’s market positioning in order to establish strengths and map scope for growth;
• Spearhead the provision of market intelligence and the gathering of information on competitors’ products;
• Recommend appropriate products/programmes pricing structures and make them available to the relevant departments and stake holders;
• Write proposals, deliver presentations, participate in meetings with clients, represent and promote the company at promotional events.
• Build a solid pipeline of repeat and new business by ensuring that customers are highly regarded and receive exceptional service.

Qualifications for the Business Development & Marketing Director Job

• A master’s degree in a business related field with a degree or a diploma in marketing.
• Minimum of 5 years previous experience working in a senior development role preferably for a similar organization.
• Experience in working with senior management to align sales strategies and solutions
• Proven track record of generating new business and achieving revenue growth.
• Ambitious and target focused with a drive to succeed.
• Excellent negotiation skills, proven track record of successfully pitching for new business.
• Proven track record of increasing revenue through generation of leads.
• A self-motivated natural leader and motivator of sales and business development teams with excellent communication and interpersonal skills.
• A strong understanding of the higher education industry both in Kenya and in the region will be required.

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Applicants must be holders of a PhD Degree in business related field with specialization in any of the following disciplines;-

Marketing, Human Resource Management, Strategic Management, Leadership/ Governance, Mathematics/Statistics, Finance/Accounting, Commercial or Business Law, Insurance, Procurement and Logistics, Entrepreneurship, Development Studies and Organizational Development.

Qualifications for the Lecturer  Job

• Must have a PhD degree or its academic equivalent in the relevant field.
• Must demonstrate exemplary research, teaching and academic /relevant industrial experience in the relevant field;
• Must have taught in a University at the lecturer level or engaged as a researcher in a recognized research organization;
• Must have at least four (4) articles in refereed journals; OR at least one refereed book in his/her professional area published by recognized publishers, plus two articles;