Job Opportunities at R4Kenya

Responsibilities for the Legal Secretary Job

• The incumbent will provide professional and administrative support to the firm
• Keeping records up to date
• Typing up legal documents
• Answering the phone
• Organising diaries
• Preparing court forms
• Attending court
• Performing legal research
• Making appointments with clients

Requirements for the Legal Secretary Job

• Diploma in legal secretarial studies from a recognized institution preferred
• Full secretarial training from a recognized institution
• Knowledge and experience in dealing with legal documentation preferred
• Strong command of the English language, both written and spoken
• Strong interpersonal, communication & presentation skills (verbal, written) and the ability to build effective internal and external client relationships
• Pleasant, energetic, confident, with a positive, can-do attitude, good work ethic and professionalism
• Proactive, able to multi-task, prioritize work, meet deadlines & works effectively under pressure with minimum supervision
• Ability to maintain confidentialities and tactful in dealing with clients

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Responsibilities for the Customer Service Jobs 

• Read and execute specifications listed on the Events Orders.
• Attend all pre-shift meetings to ensure events flow smoothly.
• Be in communication with the hotel Captain regarding any special needs for our guest.
• Assist in ensuring that each event is on time as per the banquet event course.
• Make required adjustments as needed and relay that information to the appropriate personnel.
• Receiving our guest at the airport and taking them to the arranged hotels
• Deliver and serve welcome drinks, food, meals, condiments and accompaniments etc.
• Have a good understanding and able to communicate products and service related query to guests when asked.
• Properly open and pour wine at the table side.
• Good knowledge of the rules of Beverage Control and service.
• Take beverage orders and collect payments where specified.
• Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.
• Replenish buffet items to ensure consistency and freshness in presentation.
• Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area.
• Ensure guest satisfaction throughout the meal service.
• Respond to guest requests in a friendly, timely, and efficient manner.
• Respond to and try to full fill any special banquet event arrangements.
• Ensure each courses are cleared and tables are properly crumbed.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Monitor tableware to ensure it is presentable to guests.
• Monitor and maintain cleanliness, sanitation, and organisation of assigned station and service areas.
• Attend tables by removing and separating tableware, plate ware, glassware, and flatware.
• Ensure proper use, storage of all meeting room equipment.
• Ensure there is proper back up in the event that any equipment is not properly functioning.
• Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.
• Pass any information that is needed to the next staff member on duty.
• Communicate any areas of need, problems, and concerns from guest to hotel Manager.
• If no upcoming events, please have rooms in a readiness position for any possible site inspections.
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Ensure that meeting rooms are re-set for next event.
• Adhere to grooming and appearance standards consistently.
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships.

Qualifications for the Job

• Diploma in tourism or related courses.
• Bachelors’ degree will be an added advantage, computer basics
• 2 or more years of experience in working with Point of sales software, or billing software.

Personal Attributes

• Warmth and graciousness with the ability to function in a busy environment.
• Create stellar guest experiences and flexible availability to work on nights and weekends
• Attention to detail, ability to multitask and ability to meet deadlines and adapt to change.

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Responsibilities for the Corporate Trainer Job

• The Corporate Trainer will manage the company’s corporate wide learning initiatives.
• A major objective of this role will be to manage and lead the development, design and delivery of training programs across the organization.
• Additionally, this role will be responsible for cross-company training and new hire orientations.
• This role is critical to our organization as it promotes the development of our most important asset, our talent.
• Providing continuous improvement of learning opportunities across the organization to ensure the maximum effectiveness of the company’s efforts.
• Managing the design and delivery and continuous improvement of the New Hire and other Training programs as well as on-going learning opportunities across the organization, in support of the organization’s needs
• Facilitating learning related to our company and our total suite of service offerings and information about our clients and the industry
• Utilizing a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs
• Directing specific training needs assessments to support the design, development and delivery of improvements to the corporate training programs
• Collaborating with key personnel in analyzing the performance of the workforce so that additional training can be prescribed and developed
• Monitoring, evaluation and quality control
• Managing the training budget effectively

Requirements for the Corporate Trainer Job

Bachelor’s degree in Learning and Development, Adult Education or related/relevant field
2-4 years of professional training experience in a corporate environment