Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jun 14, 2017
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
    Read more about this company

     

    Data Scientist

    Reporting to the Head of Engineering we are looking for individuals who want to turn terra-bytes of data into actionable insights and new products for our customers. As a data scientist you will be working side by side with designers, product managers and our global partners from industry and academia.

    We expect you to take full ownership of your work, from conception all the way to the final product on our platform. Our ideal candidate is result-oriented, with great ideas and solid quantitative skills to turn ideas into reality. You should have solid machine learning and analytics skills.

    Roles for the Data Scientist Job

    • Work in a multi-disciplined team and take ownership of turning ideas into machine learning models;
    • Produce products or improve existing products with short turnaround times and Solid development and analytical approaches to create viable implementations.

    Data Scientist Job Requirements

    • Bachelor of Science or MS in Computer Science or equivalent practical experience
    • Prior experience with a few of the following techniques: logistic regression, SVM, Neural Nets, Game Theory
    • Strong communications and interpersonal skills and quick grasps to understand business problems
    • Proficient in at least Python and R
    • At least 2-3 years of coding experience in a non-university setting.
    • Understanding of SQL and databases

    go to method of application »

    Head of Product

    Reporting to the Chief innovation Officer we are looking for a strong leader to head our product management team responsible for developing new solutions relevant to Safaricom’s customers.

    Our ideal candidate is a creative leader with an understanding of our regional market, a passion and track record for building usable products and a solid understanding of the transformative potential of technology.

    The role holder should have deep expertise in at least one particular industry, such as financial sector, agriculture, education or any other related field. We are looking for a hands-on product manager with at least 10-15 years of experience in entrepreneurial and corporate environments, who has successfully demonstrated the ability to develop innovative products.

    They should be a collaborative person, who works well with engineering teams and have strong management skills. They should also be able to take products from conception to deployment and should be well versed in doing so in iterative and agile ways.

    The role holder should have worked in international environments and are familiar with current trends in tech. They should set the bar for developing a high performance product management team and bring new products into both local and global markets.

    Roles for the Head of Product Job

    • Provide vision and strategy for Safaricom’s innovation roadmap from a product perspective;
    • Own the creation, execution and successful delivery of the Innovation Product Strategy, which includes managing the full product lifecycle;
    • Understand and analyze user needs, and conduct research on markets and competitors;
    • Build and manage a product roadmap to support Safaricom’s goals and strategies;
    • Initiate and prioritize projects within our engineering team, track product development and develop product launch plans;
    • Engage closely with the head of engineering to help determine the best technical implementation methods and reasonable execution schedules;
    • Work closely with engineering to define the roadmap for the product and take it forward
    • Develop and coach a team of product managers.

    Head of Product Job Requirements

    • Experience developing Internet products and technologies;
    • Market knowledge of industries relevant in emerging markets;
    • Market knowledge in Internet-related industries;
    • Excellent written and oral communication and interpersonal skills;
    • Demonstrated managerial skills;
    • BS/MS in Computer Science or related technical area or equivalent practical experience;
    • 10-15 years of work experience including university, with at least 5 years of proven track record of leadership roles ideally in the entrepreneurial space;
    • International experience;
    • Distinct analytical and systematic thinking;
    • Design methodology skills and Strong Project Management skills.

    go to method of application »

    Head of Engineering

    Reporting to the Chief innovation Officer we are looking for a strong leader responsible for developing new solutions relevant to Safaricom’s customers.

    Our ideal candidate is an engineering leader with hands-on technology expert with at least 10-15 years of experience in entrepreneurial and corporate environments and who has a proven record of software engineering and data science excellence in addition to managerial skills.

    The successful candidate should have deep experience in a wide range of technologies, has worked in international environments and is familiar with the most current trends in tech.

    The successful candidate will have the opportunity to setup a new team consisting of software engineers and data scientists and will lead by example, develop technical capacity and create an inclusive team empowered to take big risks.

    Roles for the Head of Engineering Job

    • Provide technical vision and strategy for Safaricom’s innovation roadmap;
    • Manage and grow a team of software engineers;
    • work closely with other engineering teams to reuse and understand existing frameworks;
    • Drive technical projects and provide leadership;
    • take responsibility for the overall planning, execution and success of technical projects;
    • Partner closely with Product Management to create, drive and deliver innovative, compelling and user-friendly products;
    • Build in-house capacity through hands-on mentorship and coaching
    • Develop tech-centered partnerships with local and global startups, universities and enterprises.

    Head of Engineering Job Requirements

    • Experience developing complex industrial strength software systems
    • Hands-on familiarity with data science concepts
    • Demonstrated track record of technical innovation and leading large engineering teams
    • Ability to drive strategy while also having the capability to provide detailed technical guidance to the team, enabling them to execute more effectively and deliver products on time and within budget.
    • A passion for technology and technical depth to uncover root causes of complex technical problems and provide guidance on solving them.Ability to recruit and develop top technical talent
    • Ability to build a high performance team10-15 years of work experience including university, with at least 5 years of proven track record of leadership roles ideally in the entrepreneurial space
    • International experience
    • Distinct analytical and systematic thinking.Strong experience in leading and developing technology.

    go to method of application »

    Workforce Planning Contractor

    Duties for the Workforce Planning Contractor Job

    • Responsible for the day to day delivery workforce planning and information services
    • Provide expertise and support as required to Regional Operations, HR team and Regional Sales & Operations staff through data analysis
    • Liaise with HR to establish a link between the workforce plans and recruitment activity including selecting, orientation, and training.
    • Coordinate Regional Administration to ensure smooth operations and high quality workforce management.
    • Coordinate outsourced agencies and follow through on documentation, on-boarding, training, performance management, leave, wellness and remuneration as per contract.
    • Regional Administration to ensure smooth operations and high quality workforce management
    • Accountable for employee motivation, development and wellness.Drive the departmental Internal communication strategy
    • Drive company NPS

    Workforce Planning Contractor Job Requirements

    • Degree in business discipline or Social Sciences.
    • Expert Level in Statistical Analysis tools
    • Proven experience in HR and Labour Related issues.
    • Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills.
    • Mentoring/coaching skills/experience.Excellent interpersonal skills.Management and Leadership skills
    • Problem solving and decision-making skills.

    go to method of application »

    Enterprise Customer Support Engineer

    Reporting to the Enterprise Customer Support Manager – the holder of the position will provide technical support for Enterprise customers and ensure service requests from customers are fulfilled within defined SLA’s. The role holder will also ensure timely service delivery.

    Roles for the Enterprise Customer Support Engineer Job

    • Address and deliver requested services and assist with general information or customer complaints within defined timelines;
    • Perform root cause analysis of reported service requests and incidents;
    • Manage escalations from customers and ensure feedback is provided within defined timelines;
    • Manage 3rd party vendor(s);
    • Provide performance reports and identify gaps aimed at improving services;
    • Customer SLA performance reporting;
    • Document and review quarterly the processes, procedures and work instructions for Enterprise Service Requests;
    • Provide evidence of skill/talent development;Maintain certification and accreditation to meet section requirements.

    Enterprise Customer Support Engineer Job Requirements

    • Degree in Computer Science, Information Technology, Electrical & Electronics Engineering;Cisco Certification: CCNA is a must;
    • ITIL V3 Certification or equivalent  is an added advantage;
    • CCNP, CCIP, CCSP, MCSE, RHCA is an added advantage;
    • 2- 3 years experience in a technical support field in an ISP or Telecommunications Company;
    • Experience in current LAN/WAN technologies and Wireless Platforms (3G, WiMax, Fibre, IP MPLS);
    • Experience in TCP/IP, LAN, POP3, IMAP, SMTP, Windows Operating Systems, Linux, Unix, Ubuntu & Fedora;
    • Experience in managing escalations using defined OLAs & SLAs;
    • Experience in managing 3rd Party Vendors;
    • Excellent People Skills;
    • Problem Solving Skills

    go to method of application »

    Senior Manager Indirect Channel

    Reporting to the Head of Department – SME Regional Operations, the position holder will formulate and ensure execution of the go to market strategy and indirect channel development plans, allocate resources to ensure execution of partners and channels road map, align the sales team on the go to market plan and channel development and management plans, manage, develop, motivate and coach the team to ensure high productivity.

    Roles for the Senior Manager Indirect Channel Job

    • Formulate the go to market and acquisition plans through the dealers, partners & agencies.
    • Develop high level sales strategies necessary to deliver the partners and channels agreed sales objectives.
    • Develop an audit plan and tools to assess sales opportunities in the market.
    • Manage the selection, growth, development, performance, motivation and recommend the reward of the team and support staff.
    • Mentor, coach and lead the team to enable them realize their full potential.
    • Clear development plans for each manager.
    • Review performance of the channels on a daily, weekly, and monthly basis and ensure adherence to the use of agreed tools, processes and standards.
    • Manage alignment of all territory sales team to the partners and channels approved roadmap.
    • Manage execution of DOSA and ensure retention of high performing dealers and partners and termination of non-performers.
    • Proactively attend to all channel/SME customers related issues, ensure consistent quality of service provided, and get an excellent customer rating.

    Senior Manager Indirect Channel Job Requirements

    • Successful track record of working with strategic, technology, resell and services partners on go-to-market for joint offerings and traditional channel marketing tactics
    • Enterprise, Telecommunications, electronics, Software and/or SaaS experience
    • Strong knowledge of channels – including distributors and value added resellers
    • Proven track record of developing successful partner lead generation programs
    • Deep analytical skill set to identify insights and optimize execution of campaigns/programs
    • Excellent communication and collaboration skills to partner with stakeholders and communicate findings to senior leadership
    • 10+ years experience in driving high technology channel management

    Personal Characteristics:

    • Excellent people manager and team player, who values other views and can earn stakeholder confidence quickly and exert influence.
    • Ability to multi-task and work in cross-functional, fast-paced environments with the pressure of multiple deadlines, multiple partners/ vendors and complexity.
    • Experience and desire for working in a start-up environment, contributing to developing business infrastructure and aggressively scaling a high growth business
    • .Exceptional communication skills, including proven success with executive presentations that requires taking complex data sets and boiling down into meaningful insights.
    • A passion for both sales and marketing, and building strong external partner and industry relationships.

    Method of Application

    Interested and qualified? Go to Safaricom Kenya on shub.safaricom.co.ke to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Safaricom Kenya Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail