Job Opportunities at CDL Human Resource

The Role: To sell a variety of products and services to consumers.

The job requires strong sales skills and an extensive knowledge of beauty products.

Responsibilities

• To educate customers about product usage.
• To target the right customers and to correctly and helpfully answer customer questions.
• To keep in touch with customers through emails and phone calls and maintains regular follow-up conversations.
• Ensure customers  have enough product, offer them birthday discounts or let them know about new products
• Ability to demonstrate the product and show how effectively it has worked on customers.
• Maintain portfolios of before and after photos and offer makeovers using the products.
• Extend promotions and discounts to customers who tell friends and family about the products.
• Design attractive displays and/or place advertisements in magazines and newspapers.
• Represent the business at designated sites.
• Source new business while maintaining existing clients
• Handle client’s inquiries promptly.
• Submit monthly reports to the management.

Skills and Qualifications

• Degree/Higher National Diploma in business or Marketing.
• At least 2 years’ experience in the beauty/cosmetic industry
• Minimum 3 years cumulative experience in Sales
• Excellent planning, organizing and customer handling skills.
• Must be a relationship builder and be able to solve problems
• Team working skills, assertive and flexible.
• Able to communicate fluently in English and Kiswahili
• Ability to work under pressure and deliver good results

go to method of application »

The Role: To oversee cosmetology – related services and ensure that the salon is clean, organized and well-staffed.

S/he will be expected to give reports of revenue, budget needs, staffing changes, clientele satisfaction, inventory issues and salon upkeep.

Responsibilities

• Keep a strong client base and ensure customer satisfaction
• Ensure proper budgeting, track finances and bookkeeping procedures, Keep proper financial records, make deposits, issue payroll, pay vendors and ensure invoices are paid.
• Responsible for hiring, firing and interviewing employees, ensure that employees dress according to set standards, conduct themselves professionally and follow internal rules
• In charge of training and orientation of staff members
• Ability to oversee personnel duties and productivity
• In charge of opening and closing the facility
• Must ensure a high level of client satisfaction
• Will oversee compliance of health and safety standards
• keep inventory of product lines
• Ensure timely Licensing and operations of the facility
• Ensure the facility and equipment are well-maintained
• Any other duties as may be advised by the supervisor

Skills and Qualifications

• A degree/diploma in beauty therapy or related background
• At least 2 years’ experience in the beauty/cosmetic industry
• Excellent customer service skills
• Good communication skills
• Organizational skills
• Neat and well groomed
• Strong personality with leadership traits