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  • Posted: Aug 18, 2017
    Deadline: Sep 5, 2017
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    Duma Works is changing the way people think about hiring. By efficiently connecting employers and potential hires through our mobile platform, we make finding that perfect person a fun experience, allowing businesses to grow and job seekers to access new opportunities.
    Read more about this company

     

    Sales and Research Executive

    Position Summary

    We are looking for a motivated Market Research Sales Executive to join the team and focus on selling the company’s data collection and panel services.

    The Market Research Sales Executive will work cooperatively with other members of the team to grow business by hunting for new clients and mining the existing client base for new opportunities. Your mission will be to meet or exceed sales quotas while increasing client satisfaction.

    Sales and Research Executive Job Responsibilities

    • Leverage existing relationships to bring in new business.
    • Actively pursue new clients through multiple outbound sales avenues.
    • Foster relationship with existing clients to ultimately strengthen existing account relationships.
    • Articulate the value of the company’s services and consult with current and potential clients regarding their business issues and objectives.
    • Develop a deep understanding of the client’s goals and requirements, then match and demonstrate the appropriate solution(s).
    • Effectively follow up with prospects to convert them to paying clients.
    • Work with the analytics team to provide guidance and actionable recommendations to clients based on data analyses and industry knowledge.
    • Maintain regular client contact and manage assigned accounts to foster lasting relationships and grow the business.
    • Consistently achieve or exceed sales goals.

    Qualifications for the Sales and Research Executive Job

    • Bachelor’s degree in Research, Sales, Business and/or Marketing.
    • At least 2-3 years of B2B sales and research experience combined.
    • Strong communication (verbal and written) and presentation skills.
    • Must have experience with client service, retention, growth and new business development.
    • Must be a creative problem solver who can drive sales success while adapting to new challenges.
    • An entrepreneurial spirit who will infuse their personality into the growing culture of the company.
    • In-depth understanding of market research, consumer marketing and category management principles preferred.
    • An understanding of data analytics preferred.
    • Experience with Sales force and or other CRM software preferred.
    • Quality control: reviewing and ensuring the highest quality standards of work are maintained at all times.
    • People management in the project team in terms coaching, allocating and monitoring work.
    • Excellent command of written & spoken English alongside ability to communicate in local language preferred.
    • Strong communication and influencing skills.
    • Good knowledge of research methodologies.
    • Strong numeric skills.
    • Ability to work and deliver under pressure.
    • Team leadership and project management skills.
    • Excellent computing skills especially in MS Word, Excel and PowerPoint.
    • Self-driven, results oriented, shows exceptional initiative
    • Focused on quality and profit.

    go to method of application »

    Marketing & Business Development Assistant

    Marketing & Business Development Assistant Job Responsibilities

    Marketing

    • Develops content for marketing initiatives, email campaigns, social media and website copy
      Updating the website regularly
    • Plan firm’s sponsored seminars/events by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists
    • Executes tactics of marketing plans for service lines and industry groups
    • Researching the market and identifying potential target customers
    • Attending industry events in order to generate business leads
    • Analyzing and investigating price, demand and competition
    • Devising and presenting ideas and strategies
    • Promotional activities
    • Compiling and distributing financial and statistical information
    • Writing reports

    Business Development Support

    • Generating business leads and following up on sales opportunities
    • Cold calling potential customers and setting up meetings
    • Establishing customer needs and selling products accordingly
    • Following up swiftly on sales enquiries and sending out information
    • Working closely with other teams to develop new business
    • Building a sales pipeline to ensure a constant stream of sales
    • Progressing towards activity targets and KPI’s set by the Marketing & Business Development Manager
    • Following up with past clients and cross selling products
    • Providing assistance to other members of the sales team
    • Following up on leads generated by other departments
    • Investigating and resolving queries from customers

    Requirements for the Marketing & Business Development Assistant Job

    • Excellent verbal and written communication skills
    • Demonstrated experience working in sales or marketing team environment
    • Strong organizational and follow-up skills
    • Above average desktop computer skills with experience in Pages, Numbers, Keynote or MS Excel, Word, PowerPoint, and Outlook
    • Bachelors Degree and one year experience in sales, marketing, and/or business development.
    • Bachelors Degree, technical degree desirable, past industry related or equivalent experience. Ideal candidate must be confident in a selling environment

    go to method of application »

    Logistics Officer

    Purpose of Assignment

    Under the direct supervision of the Inventory Manager, the Logistic Officer is responsible for defining transportation interventions to meet business needs, setting up and manage all the logistic operations in all of our areas of implementation.

    This is a critical position to us. It requires diligence, dedication, and a capacity to handle numerous duties within a changing environment.

    Logistics Officer Job Responsibilities

    • Manage, supervise, monitor and record the movement of stock and coordinate deliveries with particular attention to cost control, quality and timely delivery
    • Plan routes, products, and process shipments and shipments documentation
    • Direct, optimize and coordinate full logistic cycle
    • Handle technical details relating to transportation, such as transportation regulations and any necessary documentation.
    • Liaise, build relationships and negotiate with logistic contractors. Manage relationships with third party logistics partners.
    • Work closely with the Inventory Manager to ensure appropriate procedure and systems are in place to ensure efficiency of the operations, including risk management procedures, executing/enforcing protection measure for goods in transportation and goods in transit mitigations systems
    • Assist in analyzing operating procedures, and prioritizing any logistic procedures. Keep track of logistics, pick up and delivery times, transport costs and efficiency. Analyze transportation spend, support on deciding on strategies to minimize administrative work
    • Efficiently evaluate the costs of transportation, services and delivery schedules within a budget or distribution strategy. Maintain metrics and analyze data to assess performance and implement improvements
    • Work towards optimizing lead times, working closely with operations director to identify inefficiencies in logistic and distribution
    • Meet cost, productivity, accuracy and timeliness targets
    • Strategically plan and manage warehouse loading and offloading activities. Ensure subordinates are performing to expectations (loading/offloading personnel and drivers)
    • Effectively troubleshoot any issues that may arise in national freight transportation. Resolve any arising problems or complaints
    • Comply with laws, regulations and ISO requirements
    • Liaise with the Operations Division and other offices including regional business development managers, to implement new initiatives and align with business practices
    • Coordinate staff travel and use of company vehicles
    • Conduct field visits to Depots, warehouses or project sites to monitor supplies and purpose actions to improve logistic arrangements
    • Prepare fleet reports, as well as a logistics reports
    • Check in weekly with Inventory Manager, providing weekly updates (weekly work plan) on all logistical activities
    • Maintain familiarity with relevant logistics compliance issues as required by the policies of our investors, and legal statutes in order to ensure compliance
    • Meet Logistics KPIs/targets including quality of customer experience.

    Additional Responsibilities

    • Promote up to date transportation management thinking and practices
    • Execution/implementation of company delivery note systems, sourcing reports and enforcing weekly checks at regional distribution centers
    • Ensure maximum availability for future implementation of controls and monitoring mechanisms for all logistics assets such as vehicles, generators, computers and all other technical items using either petrol, diesel or kerosene to maximize efficiency and ensure regular maintenance
    • Participate in business planning and review meetings to advice on logistics matters
    • Provide technical and advisory support to our departments and partners on logistic management issues, identify and focus on best services which can be provided by the supply section to partners
    • Ensure reporting to senior management, operation manager and external partners
    • Other tasks as required.

    Knowledge and Skill Requirement

    • Proven working experience as a logistics officer
    • Record of successful distribution and logistics management
    • Knowledge of national and international import/export legislation
    • Demonstrable ability to lead and manage staff
    • Proficient in standard logistics software
    • Excellent analytical, problem solving and organisational skills
    • Ability to work independently and handle multiple projects
    • Ability to work strategically to realize organizational goals, develop strategies, set clear visions
    • Ability to persuade and influence, negotiate to obtain agreement, promote ideas
    • Ability to network and establish good relations with stakeholders
    • Fast learner, adapts and respond to change, tolerate ambiguity
    • Ability/Experience with using ERPs
    • Strong overall knowledge and understanding of logistic principles, financial and legal aspects of transportation issues, ethics and risk management of supply chain operations.

    Qualifications for the Logistics Officer Job

    • University degree from recognized academic institution in one or more of the following areas are preferred: Transportation management, Business administration, Economics, Engineering, or areas directly related to logistic operations.
    • First University degree combined with demonstrated professional work experience and understanding of relevant functions may be considered in lieu of advanced university degree, preferably combined with credited courses or certifications from relevant professional bodies in supply chain management, contracting or logistic
    • Minimum 3 years of progressively responsible professional work experience at the national and international levels in supply/logistic management
    • Ability to work in multi-cultural environment
    • Ability to lead large teams
    • Above par communication and presentation skills
    • Ability to work in high-pressure context
    • Solution oriented thinking
    • 3-5 years working experience
    • Valid Driving License
    • Languages:Fluent in English and Kiswahili

    Reporting to

    Inventory/Warehouse Manager

    Working Conditions

    Working conditions are normal for an office and field environment. Work may require occasional weekend and/or evening work

    go to method of application »

    Head of Customer Engagement and Admin

    About the Position

    The company has quickly grown from its founding in 2014 to serving hundreds of furniture material retailers across Kenya.

    The Head of Customer Engagement and Admin will take the reins of customer management and admin responsibilities ensuring the day to day running of these functions while driving the expansion of the company breaking into strategic areas.

    The ideal Head of Customer Engagement and Admin will be an effective people manager, eager to grow their team and develop the individuals which comprise it.

    They will have an outstanding analytical and judgement ability to identify trends and weigh the evidence in order to decide on the best course of action. They will have a self-starter attitude showing an ability to design and implement new strategies with minimum direction.

    They will be excellent objective setters, planners and controllers ensuring that goals are reached within the deadlines. They will have an ability to set systems which allow to delegate day to day tasks to junior members on the team

    The Head of Customer Engagement and Admin will report to the Director and directly and indirectly lead a team of 8 people, including others with management responsibilities.

    Customer Engagement & Admin Job Responsibilities

    Develop and lead a high performing admin and customer engagement team

    • Invest in coaching and development of your team, taking advantage of opportunities to grow team members’ responsibilities
    • Maintain a high-performance culture, designing a motivating compensation policy and rewarding outstanding accomplishment
    • Hire and coach new talents into the customer engagement team as required by the expansion strategy

    Manage the company’s portfolio and advance the company’s expansion strategy

    • Oversee and coordinate all the prospecting and customer management functions ensuring that they are performed with the highest efficiency
    • Coordinate activities with the operation and production teams ensuring smooth collaboration with the customer engagement team and improve processes based on customers’ feedback
    • Work with management to design and implement ideas and strategies to introduce new product lines, acquire new customers and break into new markets
    • Directly manage the relationship with key accounts in the portfolio guaranteeing a high level of customer satisfaction

    Implement and manage systems to effectively track activities and sales

    • Find opportunities to develop and improve systems, delegate responsibilities to enable the team to handle more work with increasing complexity
    • Effectively utilize customer relationship management (CRM) and sales tracking platforms to ensure that the customer engagement team operates efficiently and revenue targets are met
    • Introduce key control points, allowing you to maintain quality and accuracy of the growing activities within your area of responsibility

    Lead accounting, HR and procurement functions

    • Build upon existing systems, processes and policies to ensure key administrative functions run smoothly and on a strong foundation
    • Ensure adequate controls are in place with regard to the management of cash, stock and raw materials
    • Continually build human capacity of administrative team to keep it at pace with company growth
    • Manage short-term cash flows, ensuring timely payments to suppliers and receipts from customers and balancing inflows and outflows
    • Coordinate documentation and outsourced logistics for all imported goods
    • Coordinate procurement of regular imports and local purchases of raw materials and routine supplies
    • Manage relationship with the company’s external accountant and auditor

    Qualifications for the Customer Engagement & Admin Job

    • You are a strong leader, and you have at least 3 years’ experience managing individuals across different functional areas. You have a proven track record of motivating and developing your direct reports.
    • You preferably have at least 2 years’experience in leading a company’s business development strategy and a track record of achievement in growing a company’s portfolio
    • You have the ability to manage key customers’ relationships in another organization and are effective at building,maintaining and growing such relationships independently.
    • You have an entrepreneurial streak and have drawn energy from working in a young company, start-up environment or other environment of rapid growth and change.You enjoy working on multiple diverse projects and tasks simultaneously.
    • You thrive when you are able to take initiative, you are considered very self-managing and do best in an environment where you are given high-level goals and take initiative to achieve them.
    • You are confident in your own ability to perform and inspire others to perform, and you are eager to take on responsibility for a key team within our company. You find the prospect of being rewarded according to your ability to grow a team extremely motivating.
    • You have experience developing and implementing management systems within an organization, and value the structure and predictability they bring.
    • You possess a strong analytical toolkit, and you frequently apply quantitative analysis to decision-making

    Method of Application

    Send your Cover Letter and detailed CV to apply@jobs.dumaworks.com marking the subject as “2991”, Your Full name & Phone number e.g. 2991 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.

    Deadline for receiving applications: Tuesday, 05 September 2017

    N.B. * You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test.

    If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.

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