Career Opportunities at Telkom Kenya - 3 Positions

Role Purpose: 

The Head of Trade Marketing and Acquisition will create, drive and manage all promotional activity within the distribution & sales channel. They will also pro-actively drive the brand and ground level animations.

Key Duties and Responsibilities

• Strategically implement and supervise trade marketing initiatives in all the regions
• Grow and retain acquisitions within the  regions as well as managing quality of the acquisition
• Budget ownership for all trade marketing activities
• Create all merchandise and in-store collateral
• Create, build and manage mass market/trade marketing animations and road shows
• Pro-actively seek to maximize SIM, devices and electronic airtime, profile and take-up.
• Creation of brand strategy and positioning
• Enforce processes and procedures for customer sign-up
• Work hand in hand with the Regional Sales team and giving them appropriate business advice and support

Academic/ Professional Qualifications

• Bachelor’s degree in Marketing or related field from a recognized institution 
• Experience in similar position from a reputable organization (minimum 5+ years)
• Clear FMCG experience

Professional Skills:

• Strong market perception and understanding to select actions with the highest chances of success and growth
• Good knowledge of product marketing basics: marketing mix, exploiting market research materials
• Excellent communication / presentation skills (oral & written)

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Role Purpose: 

Responsible for minimizing risks and hazards in the workplace, prevent accidents & incidents as well as injuries to workers, improve preparedness to emergencies & disaster management & compliance to national legislation.

Key Duties and Responsibilities

• Induction of visitors, employees and contractors on HSE procedures and policies.
• Coordinate and participate in the investigation of incidents; review and analyse them, proposing corrective action and sharing reports.
• Help to coordinate occupational health and safety related surveys e.g. noise, lighting, exposure to chemical substances and follow up associated recommendations.
• Investigate the root cause of HSE complaints put forward by staff members, customers, clients and contractors and report the result to the HSE manager.
• Assist in ensuring compliance with Kenyan Environmental, Health and Safety Laws and requirements and Telkom Kenya’s HSE policy and procedures
• Carry out workplace audits, check compliance of work being performed with safe systems of work and follow-up on corrective actions
• Assist with the implementation of Job Safety Analysis and inspect job site activities during particularly risky or hazardous work situations;
• Ensure regular emergency response exercises and drills are conducted to ensure the highest level of preparedness in any emergency. Maintain records of such drills, providing recommendations for emergency response improvements;
• Coordinate meetings of safety champions, fire marshals and first aiders and follow up on recommendations made in the meetings

Academic/ Professional Qualifications

• Bachelor’s degree or equivalent in a science, or occupational health sciences with minimum 3 years’ work based HSE experience in a similar role
• Practical experience in Kenyan HSE regulations and the use of formal HSE risk assessments.
• Familiarity with international Environmental Management Systems (ISO 14001:2015) and Health and Safety Management Systems (OHSAS 18001)
• Knowledge of HSE in telecommunications, property, infrastructure, construction or extractive industries

Professional Knowledge

• Accident Investigation
• Root cause analysis
• Risk Management
• Ms Office packages
• Data Extraction and analysis

Professional Skills:

• Strong communication and advocacy skills
• Results orientation
• Organizational awareness
• Team-work and cooperation
• Analytical thinking & problem solving
• Facilitation or training skills
• Able to provide detailed audit reports, with relevant required preventive and corrective measures
• Good planning and organization skills
• Willingness to travel

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Role Purpose: 

Effective management of all existing mass market sales force within the Area: Direct Sales, Indirect Sales, learning Manager & trade marketing team. Maximize results and profitability of the the indirect channel (channel partners). Meet the regional sales targets & management of

P & L of the region & monthly ROI for the channel partners.  Also ensure wide spread distribution and availability of products (SIM, airtime, devices) in the local market, via effective channel management partnerships.

Key Duties and Responsibilities

• Cascade the business strategy, implement and supervise distribution initiatives in the sales region primarily availability & visibilty of Telkom products
• To achieve the sales targets of the sales region through effective route to market & numeric growth
• To ensure that the customer expectations regarding the standard of services and product knowledge are met, both in its own stores (retail) and in partners stores (indirect sales) in order to increase customer base and to secure Telkom revenues
• To maximize the level of sales in the area through permanent operational support offered to direct, indirect & support teams and encouraging initiatives in order to take advantage of the market opportunities
• To explore together with indirect & support teams the achievement of the area, the results of questionnaires sent to customers, churn reports, complaints and to develop action plans for improvement.
• To monitor the activities of competition and to prepare together with indirect & support teams action plans
• To ensure interface with other departments and to build relations with them regarding the activity of indirect sales: Financial Department, Logistics sub-department, etc.
• Manages & drives the sales force team to achieve the business objectives through team development, coaching, training

  Academic/ Professional Qualifications

• Bachelor’s degree in Business, Marketing or related field from a recognized institution 
• Minimum 6-7 years of experience in sales, distribution and customer service and relationship management, including 2-3 years in a similar position
• Experience in Telecommunication / ICT industries and good understanding of these services and solutions are preferred

Professional Skills:

• Sales skills : ability to build good customer relationships at all levels
• Management / flexibility : Experienced in managing, developing and motivating a sales team
• Team-work / collaboration : must be a strong team player with a commitment to value-based leadership
• Initiative & pro-activity : must be self-driven, energetic, resourceful, creative, and possess strong leadership skills
• Influence & persuasion : ability to project a strong, positive image of him/herself and the Company