Job Openings at Janta Kenya - 3 Positions

Our client in a dairy industry is seeking to hire a customer care personnel to join their dedicated team.

Job Responsibilities 

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Answers incoming customer calls regarding product problems, service questions and general client concerns.
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
• Update customer information in the customer service database during and after each call.
• Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
• Impact the company’s bottom line by problem solving and winning back frustrated clients.

Qualifications

• Degree/Diploma in customer care/marketing/administration/public relations.
• Minimum 5 years working experience as Customer Care.
• Computer proficiency.
• Organizational skills to effectively prioritize work schedules.
• Good communication skills.
• Ability to work under pressure.

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Our client, a Law firm is seeking  to recruit an Associate  to join their aggressive team

Job Responsibilities

• Litigation on insurance claims, i.e. injury, material damage and recoveries
• Negotiating settlements out of court
• Giving legal advice to various Departments of the Company dealing with legal issues
• Drafting, vetting and approving legal documents
• Assisting in debt recovery
• following up with witnesses for cases filed in court
• Attending court as and when required by lawyers
• Liaising with the external Advocates on cases filed in court
• Researching on legal cases for purposes of processing claims
• Reviewing and assessing Third Party Claims
• Ensuring witnesses attend court
• Following up on recovery cases in court

Qualifications

• Bachelors of Law Degree
• At least 3 years’ experience in a busy law firm
• Compliance and risk management
• Visionary Leadership
• Committed Christian
• Good communication Skills
• Ladies are encouraged to apply.

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Salary: Gross 40,000

Our Client in the real Estate industry is urgently seeking to recruit Security manager to join their dedicated team in Nairobi.

Security Manager Job Responsibilities 

• Develop and implement security policies, protocols and procedures.
• Recruit, train and supervise security officers and guards.
• Attend meetings with other managers to determine operational needs.
• Maintains logs, certifications and documents required by law.
• Supervises and reviews initial incident investigations and promote timely responses for all reported incidents.
• Assists with promotion and implementation of accident and fire prevention procedures.
• Follows up on all unusual activities in and around the property that would impair the wellbeing of guests and employees.
• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
• Promotes action plans to monitor and control risk.
• Assists with the claims process and protects company assets by closely monitoring the General Liability and Worker’s Compensation cases.
• Works closely with Meeting Planners to facilitate a successful and safe experience for guests. Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY

Qualifications

• Diploma in Criminology.
• Training Certificate in line with career.
• Minimum five (5) years’ experience.
• Experience marketing security service and tendering (this is very key)