• Internship Opportunities at Safaricom - 3 Positions

  • Posted on: 12 April, 2018 Deadline: 16 April, 2018
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  • Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value added services and support for community projects. With over 20 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.

    Resource Centre - Intern

     

    Brief Description

    Reporting to the Officer Resource Center Operations, the position holder will provide support in the management of the resource center including acquisition, accessioning, processing, classifying, cataloguing and shelving of resource center materials. To provide resource center patrons with relevant information and services regarding current and future resources

    Detailed Description

    • Manages the Resource Centre daily operations – acquisition, accessioning, classification, cataloguing
    • Display Management- Layout and organization of the collection on the shelves according to classification number
    • Circulation- Ensure safe and timely delivery and return of resources to the staff in outer offices and /or in field while monitoring costs
    • Library Resources and User Database maintenance
    • Resource Centre Reporting

    Job Requirements

    • A currently Ongoing Undergraduate Student in Library Information Science from a recognized University
    • Experience in Library System management will be an added advantage
    • Good communication skills (written & spoken English)
    • Excellent organization skills
    • Team player

    Additional Details

    PLEASE NOTE THAT THIS INTERNSHIP POSITION WILL BE BASED IN THIKA TOWN

    NOTE THIS IS A 3 MONTH INTERNSHIP OPPORTUNITY

    As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews.

    • An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
    • Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
    • Clearance certificate from a reputable Credit Reference Bureau (CRB)
    • University Degree Certificate/ Letter of Completion from University in case you have not received your degree certificate.
    • Copy of your National ID/Passport

    M-Pesa Agent Support - Intern

     

    Department Description

    We are pleased to announce the following Internship vacancy in the Distribution Channel Department within the Regional Sales and Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Description

    Reporting to the Manager – M-PESA Agent Support, the position holder will provide administrative support to assigned M-PESA Agents and ensure effective and smooth channel operations and revenue delivery.

    Detailed Description

    • To provide administrative support, facilitate and enforce M-PESA agent compliance with M-PESA Agents Operating Standards/Regulation/ Processes/ procedures and contract.
    • To process documentation on all targeted and general M-PESA agent communication and progress reports for assigned Agents.
    • To ensure access management and availability of systems, process /procedures that facilitate M-PESA agent operations.
    • To provide structured support in M-PESA Agent Operations for assigned Agents including Float targets administration, float accessibility and M-PESA Agent performance Reporting/ Communication.
    • To provide end to end management of all administrative Agents requests, new Agent head office and store on-boarding including operationalization.
    • To manage Safaricom relationship with assigned M-PESA agents through prompt resolution of dealer escalations in liaison with all internal stakeholders.

    Job Requirements

    • Must be a continuing degree student in Sales/Marketing/Business Administration in a recognized University
    • Hands on administration experience in a FMCG or service sector.
    • Ability to plan and organize work.
    • Excellent communication and interpersonal skills.

    NOTE THIS IS A 3 MONTH INTERNSHIP OPPORTUNITY

    • As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews.
    • An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
    • Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
    • Clearance certificate from a reputable Credit Reference Bureau (CRB)
    • University Degree Certificate/ Letter of Completion from University in case you have not received your degree certificate.
    • Copy of your National ID/Passport

    Acquisition, Capability and Talent Intern

     

    Department Description

    We are pleased to announce the following internship opportunities in the Talent Acquisition & Capability Management department within Resources Division. The main aim of the internship is to give on-going university students an opportunity to experience and work in a real corporate environment.

    Brief Description

    Reporting to the Senior Manager – Talent & Resourcing, the role holder will be exposed to several key areas and roles.

    Detailed Description

    • Manage low level department programs
    • Provide project management support for department activities
    • Records Management
    • Reporting and Analytics
    • Track calendar of departmental activities
    • Event Management
    • Running resource center
    • Liaise with consultants on specific workshops and programs
    • Manage relationships with departmental external providers
    • Provide coordination support during departmental & divisional activities
    • Participate in ongoing Talent programs

    Job Requirements

    • Under - graduate student (On-going) in the Human Resource field - Indicate your year of study and expected Graduation date on your CV
    • Hands-on experience in use of Microsoft Office applications especially MS Excel
    • Proactive, confident, energetic with the ability to work under pressure to tight schedules/deadlines and monitor and follow up on all actions taken
    • A highly motivated person with a positive attitude towards work, innovative, creative, results oriented with excellent analytical skills
    • A proven team player with excellent communication and interpersonal skills
    • Good command of written & spoken English
    • A strong sense of self drive, initiative, integrity and a sense of humor

    Additional Details

    NOTE THIS IS A 3 MONTH INTERNSHIP OPPORTUNITY

    As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews.

    • An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
    • Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
    • Clearance certificate from a reputable Credit Reference Bureau (CRB)
    • University Degree Certificate/ Letter of Completion from University in case you have not received your degree certificate.
    • Copy of your National ID/Passport

    Method of Application

    Use the link(s) / email(s) below to apply on company website.

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