Job Vacancies at I&M Bank Limited - 3 Positions

Ref: DFSM /1/2018

Job Summary

Enabling cross-functional teams to develop medium-to-complex business / customer/ employee solutions using the agile way of working that integrates the business and technical needs. The Incumbent will report to the Digital Factory Manager or any other official as may be designated.

Job Responsibilities

• Provide ongoing facilitation and coaching that enables the team to excel at agile development
• Facilitate medium-to-high complexity Agile initiatives from initiation through release
• Navigate and identify shared IT services required by the team in the delivery of its objectives
• Facilitate discussions leading to collective decision-making, goal setting and conflict resolution within the team
• Actively manage risks and external dependencies drawing in team members as appropriate
• Create and maintain the appropriate vehicles for open communication within the scrum team (e.g. tracker boards, JIRA) to create a trusting and safe team environment
• Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues

Qualifications

• At least 1 successfully delivered project using Scrum methodology in the role as Scrum Master
• At least 3 successfully delivered technical projects with experience in software development and/or project management
• Relevant business degree
• Knowledge of Agile software development process (e.g. XP, Kanban, Scrum, etc.)
• Knowledge and/or experience with Agile techniques: User Stories, Test Driven Development, Continuous Integration, Continuous Testing, Paired Programming, Automated Testing, Agile Games
• Applicable knowledge of the technologies used by the team

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Ref: SMCM/2/2018 –

Job Summary

The job holder will be responsible for ensuring that facilities extended to customers are used for the intended purposes and performance is per the agreed terms of sanction. Where deviations from plan are noted or foreseen, ensure that proactive remediation actions are in place to prevent accounts from progressing to non performing stage. The role holder will also be the custodian of the bank’s credit policies and assist the business to address emerging trends.

Job Responsibilities

Management

• Assisting management in the implementation of strategic plans through specifically assigned initiatives or collaborating with other managers to deliver broader banks targets.
• Providing leadership and oversight over the Credit Support and Monitoring unit by ensuring that the staff are highly motivated to effectively discharge their mandate, within the stipulated deadlines. This includes addressing and providing guidance on matters escalated by the team, providing training to the team as well as coaching the staff in one on one sessions to enhance their understanding of pertinent matters and their overall performance
• Champion dissemination of Credit policies and initiatives across the business.
• Periodically representing the Credit Department in meetings and forums as may be assigned by GM Credit.

Portfolio Quality monitoring

• Developing a tracking and monitoring mechanism for all post approval covenants and ensuring any breaches are attended to and escalated accordingly.
• Ensuring that account classification and provisions trends are proactively managed in line with regulatory and policy requirements
• Developing and implementing tools for identification of Warning Signs across the portfolio to enhance quality of the book and proactively address issues arising
• Working closely with Credit Managers and Relationship Managers (RMs) to implement remedial plans by recommending appropriate facility and collateral structures.
• Ensuring strict adherence to approved drawdown programmes for project finance loans and where necessary, recommending inspection of the projects to verify the position by internal or external resource
• Periodically accompanying RMs to client visits and/or meetings to address credit risk matters.

Management of delinquent accounts

• Designing and implementing appropriate collection strategy across the portfolios and segments.
• Ensuring escalation of issues within the agreed timelines.
• Streamlining all collections processes including automation of alerts to clients and RMs as may be required.

Governance and Controls

• Ensuring that all processes adhere to laid down controls and procedures in accordance with bank policies and
• Prudential Guidelines issued by the Central Bank of Kenya and any other relevant regulatory requirements.

Qualifications

• Bachelor’s degree in Finance, Accounting or its equivalent from a recognized institution
• Master’s degree in Business Administration or its equivalent from a recognized institution will be an added advantage
• Member of Associate of Kenya Institute of Bankers (AKIB) or its equivalent professional body.
• A minimum of 7 years overall banking experience 3 of which should have been at managerial level within Relationship Management and Credit Risk environment
• Strong analytical and numerical skills supported by experience in credit analysis.
• Relevant Credit accreditation/certification form a recognized institution
• Good interpretation and decision making ability. Experience in holding a personal lending mandate will be an added advantage.
• Experience in development and review of credit management policies.
• Ability to manage complex and multifaceted stakeholders
• Effective communicator and influencer
• Excellent negotiation and stakeholder management skills.
• Good Leadership and people management skills
• Good planning and organizational skills.
• Excellent understanding of the banking act and prudential guidelines
• Good knowledge of banking products and evolving credit risk management systems; and
• Good understanding of legal risks and laws applicable to Banking and Finance relating to lending and credits documentation

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Ref: DM/04/2018

I &M Bank Limited (a regional Bank with a fast growing branch network around the country) is looking to set up a Digital factory to drive its digital strategy.

The Digital factory will work under a special function hived off from the day to day operations and will collaborate with different functions of the Bank to deliver solutions that are customer centric in design and that will radically simplify business requirements and scale fast to full utilization using a clean sheet approach to deliver the desired value.

The Bank is looking to recruit a competent and highly motivated individual for the following position:

The position holder will be responsible for building a digital unit that will lead the cultural and technical transformation of the bank. This will entail:

• Designing and delivering customer journeys to improve the customer and business experience
• Customer attraction through the digital platform and creating opportunities to increase revenues
• Working in liaison with Heads of department to transfer skills into the broader organization.

Job Responsibilities

• Guaranteeing consistent delivery of across all digital solutions developed to ensure high quality customer experience
• Ensuing all digital projects have clearly defined metrics to evaluate success and continuous measurable improvement
• Working closely with management to identify and prioritize potential digital projects
• Serving as a thought leader and trusted partner to the CEO and other heads in helping them transfer agile digital ways of working with their respective teams.

Potential partnerships

• Keeping track of key developments in the digital space across all industries to continually identify new ideas, tools and trends that could provide opportunities for new developments
• Identifying potential digital startups and companies in the market for partnerships with digital unit

Innovation & Knowledge

• Budgeting for and enabling teams to experiment and build proof of concepts and projects to generate product ideas.
• Leading by example for teams to create knowledge repositories and external publications of innovative and success stories from organization

Qualifications

• A good academic background and a deep experience in digital solutions or digital marketing in a B2C company
• Experience developing and implementing digital strategy in an Agile approach
• Successfully demonstrated analytical and conceptual knowledge and a highly efficient and structured work method
• Entrepreneurial with a track record of thinking differently
• Dynamic, mature and highly collaborative
• Good network within the local and global digital community by participating/speaking in meet-ups, conferences, Hackathons & similar other external digital events
• Graduate / advanced degree in computer engineering or equivalent degree. Management studies is a plus.

Competences

Functional Abilities

• Building a coherent digital strategy and successfully delivering a pipeline of value-creating innovation.
• Strong technological knowledge, covering API architecture, next generation computing, big data analytics.
• Experience in working with various departments within the organization to develop internal projects to optimize productivity or process using data.
• Ability to coach Product Owners to develop new creative concepts and then take them from discovery phase through to delivery

Customer focus

• Ability to coach Product owner and Squad teams to think as a customer, to anticipate new customer needs and to further develop the range of services to the mutual benefit of both
• Experience in use of analytics tools to generate customer insights.
• Ability to translate needs into digital strategies and successfully implement and optimize them.
• Ability to anticipate changing client organization needs, including the expectations of partners.

Leadership skills

• High level of personal maturity and natural influence
• Good standing and assertiveness, with excellent team work attitude, with proven ability to influence and coordinate team beyond his/her own department
• Experience in building and managing successful teams that work well together, particularly cross-functionally.
• Proven determination, ability to show persuasiveness and leadership in difficult situations
• Ability to deal with quick decision making processes in complex organizations
• Strong communication skills in dealing with leadership, key clients, business partners and teams

Personal Characteristics

• Independent, trustworthy and charismatic with absolute integrity.
• Good measure of creativity, social competence and ability to work on a team
• Entrepreneurial and proactive management skills and a “can do attitude”
• High energy levels, stress resistance and cultural openness will be therefore highly valued