Career Opportunities at Jumia

_{The Role In Brief}

_{As a Key Account Manager at Jumia, you will be accountable for the most important of Jumia KPIs: growth and profitability. This position is currently one of the positions where Jumia Group is investing the most to grow the pool of talent. We expect the best performers to be the next wave of CCOs, MDs, and Category Directors across the group.} 

_{You will focus on one or several categories, managing end-to-end relationship for our top brands and vendors. From the very essence of commercial, operations or even co-organization of Jumia key commercial events, your scope will provide you will all levers to drive your categories toward the right direction.} 

_{This position justifies a high exposure to Managing Directors, CCO up to Jumia CEOs} 

_{The main challenges are described as below:}

_{Responsibilities}

• _{Building strong link with C-Levels and account managers of our top brands and vendors. You should justify of a flawless understanding of the entire ecosystem as well as a tremendous network. You will be the only one along with country managing director & CCO to represent Jumia in front of those key account}
• _{Driving the growth by ensuring we have the right products at the right prices}
• _{Making sure your accounts are matching key operational KPIs (out of stock and time for having the products ready to ship)}
• _{Ensuring we anticipate sourcing through brand product roadmaps as well as we replenish fast enough missing strategic assortment}
• _{On-boarding 100% of your account’s products available}
• _{Organizing key commercial events such as Black Friday, Jumia Anniversary, etc.}
• _{Building business plan for your category (ies) to ensure we grow them in a structured way. Those BP will be presented to Jumia local CEO & CCO as well as Jumia Group CCO} 

_{Qualifications}

• _{Strong commercial skills}
• _{Good analytical skills}
• _{Great capacity to handle high stake negotiations}
• _{Structured and organized} 
• _{Good with tools (excel & PPT, Salesforce.com would be a plus)}
• _{Resistant to stress}
• _{Strong inter-personal skills: Convince the people and your team that you are making the right decisions}
• _{Great ability to work in a fast paced and competitive environment}
• _{Flawless English communication} 
• _{Experience over 4 years either in FMCG, tier 1 retail groups, top banking & consulting companies}
• _{Top Engineering, Business Schools & Universities (top 5 of your field for your country)} 
• _{Proficiency in MS Office and google tools}
• _{Familiar with relationship management tools}

_{We Offer}

• _{A unique experience in an entrepreneurial, yet structured environment}
• _{A unique opportunity to help build & shape a growing African ecommerce giant}
• _{The opportunity to become part of a highly professional and dynamic team}
• _{Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).} 

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We are looking for talented people with a passion for building businesses and for Africa, to join our team and embark on this exciting journey.

The Role In Brief

As Project Manager your main responsibilities will be to develop and drive the operations in Jumia Services, Jumia’s Logistics Provider, through Operational and Strategic actions. You will be supported by a world-class team that has opened ventures throughout Africa and can bring the experience and tools to ensure your success.

The main challenges are described  below:

Responsibilities

• Implementing best practice fulfillment and logistics processes along the operational chain.
• Scaling the capacity and the processes to support the growth of the company
• Working closely with the Jumia Services central team to share and implement global best practices
• Defining proper capacity planning to ensure surges in orders from clients are handled in a timely manner
• Delivering measurable results linked to the business
• Ensuring regular reporting of your actions and results
• Managing the wider team’s efficiency and cohesion
• Ensuring the quality of the measurement of selected KPIs hourly, daily, weekly and monthly
• Constantly improving and developing new internal processes
• Making fast decisions in order to solve daily emergencies
• Fully understanding our information system and roll our new developments
• Producing regular reporting on the operations performance

Qualifications

• Strong entrepreneurial skills, leadership and drive
• Ability to negotiate and communicate in flawless English
• Ability to work independently and in a team
• Experience in multinational environment
• Experience or high level of comfort in logistics or operations
• Experience managing teams or large projects
• Excellent analytical and communication skills
• Capacity to challenge and improve processes
• Demonstrated ability to work in a fast paced and competitive environment.

We Offer 

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity to help build & shape a growing African ecommerce giant
• The opportunity to become part of a highly professional and dynamic team
• Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures)

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The Role In Brief

• The Internal Controller, is responsible to ensure that operational activities and financial reporting activities are effectively managed by a system of internal controls that ensure the integrity of financial information and efficiency in the operations.
• He/She should build frameworks that help identify and manage the company’s risks, protect the investments made by shareholders and safeguard the company’s assets.
• Overall, the Internal Controller shall plan and execute risk assessments to evaluate the maturity of the existing controls, detect and assess the material risks to which a company is exposed, covering people, processes, tools and applicable laws and regulations and enable the management of these exposures in the most appropriate way while designing and implementing formal policies and procedures.

The main challenges are described as below:

• Develop a thorough understanding of the business, risks and processes across entities.
• Lead the development and implementation of policies and procedures relating to internal controls over financial reporting.
• Conduct and document financial/accounting/operational process flows, with a focus on internal controls and legal & regulatory compliance.
• Execute risk assessment and compliance activities to ensure proper alignment of the Kenyan entities with the group frameworks.
• Be a key influencer of operational efficiency and well controlled change management across Jumia Kenya.
• Present risk findings to management and provide practical recommendations for improvement and actively monitor related remediation and management action plans.
• Collaborate with the first line of assurance (management team) in assessing the adequacy of actions taken by management to correct reported control deficiencies, and continuously review controls considered inadequate until satisfactory resolution.
• Collaborate with the third line of assurance (internal & external audit) in the development and implementation of a system to capture and track control deficiencies, as well as internal and external audit findings to resolution.
• Participate in preparing relevant material to be reviewed by the central Internal Audit and group CFO.

Qualifications

• Bachelor/ Master in accounting, finance, administration or business;
• 7-8 years of internal/external audit experience preferably with big 4 practice firm or relevant Internal Controls experience;
• Professional qualifications will be a plus (CPA, ACCA, CIA, etc.);
• Strong background and experience with internal control methodologies and techniques;
• In-depth knowledge of internal control frameworks;
• Practical and creative in suggesting recommendations for improvements to internal control processes, policies and procedures;
• Excellent analytical skills for identifying control issues;
• Excellent speaking and writing skills in English;
• Advanced skills in Microsoft office, with emphasis on Excel and PowerPoint.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity to help build & shape a growing African ecommerce giant.
• The opportunity to become part of a highly professional and dynamic team.
• Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

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Role In Brief

The commercial planner plays a key and central role in delivering Jumia’s business plan, taking ownership of four key areas within the business; profitability & inventory management, performance turnaround plans and commercial planning.

You will then translate your insights and analysis into actionable plans to deliver a world-class customer experience thanks to the right assortment, perfect online ergonomics, the best prices and the most innovative marketing campaigns. You will be responsible for the decisions you makes and will have to monitor your performance.

The main challenges are described as below:

Responsibilities

• Delivering on the business plan, leveraging on the power of the marketplace, bringing orientations, feedback and support to the commercial team
• Controlling inventory
  ° Minimizing company risk on inventory
  ° Ensuring a healthy rolling stock
  ° Proposing smart, nimble pricing model optimizing margin at product level
• Monitoring daily performance and providing proactive turnaround plans
• Conduct post mortem analysis to take key learnings forward to grow the organization
• Leading the commercial plan, taking an active part in the definition and execution of Jumia’s commercial calendar and strategy
• Ensuring Jumia always has for the customer, the right products at the best price, at the right place
• Being within our teams, an early adopter, a leading ambassador and a relentless missionary of Jumia’s strategic commercial orientation
• Understanding your markets, vendors and customers, bringing valuable insights and convictions to support your data driven commercial recommendations
• Building analysis, flying high and diving deep, to ensure smart reporting on the performance across all categories, leading to action oriented recommendations
• Working seamlessly with all departments (Commercial, Marketing, Onsite, Operations,etc),enabling decision making, problem solving and ensuring laser focus execution
• Leading massive and complex commercial operations and project management initiatives, coordinating effectively cross functions initiatives
• Constantly working toward improving and simplifying our tools, process Constantly working toward improving and simplifying our tools, process

Qualifications

• Action oriented and results oriented
• Strong analytical skill
• Strong inter-personal skills: Convince the people and your team that you are making the right decisions
• Fast learner
• Well organized
• Resistant to stress
• Very independent with a strong ability to go further than the expectations
• Top Business / Engineering Schools and Universities
• Experience in management consulting, venture capital, company creation or category management (retail) would be appreciated
• Proficiency in MS Office and Excel (VBA would be a plus)
• Ability to analyse large data sets to make strategic decisions

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity to help build & shape a growing African ecommerce giant
• The opportunity to become part of a highly professional and dynamic team
• Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

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The Role In Brief

This is a critical role that will work hand in hand with the COO Jumia Digital and Financial Services
This person will perform a variety of activities associated with one or more projects consisting of the review of operations, the strategy of the venture as well as the development of procedures & processes to be used by various teams and countries (such as Finance, Customer Service, risk management or product team, both at the local and central level).
The main challenges are described as below:

Responsibilities

• Review / analyze a variety of data, documents, and reports, particularly as it relates to the unite economics of each new line of service being launched, identify areas of financial efficiency and optimize the bottom line.
• Prepare specifications & related documents in accordance with requirements, established formats, and general instructions in order to ensure new countries being launched follow proper protocols and SOPs
• Manage specific projects with autonomy and proactivity where directed, in particular as it relates to the launch of new countries and creating, updating, maintaining an up-to-date PMO of each project
• Review and coordinate flow of information among various groups and customers, implement corrective actions measures to resolve problems (and to avoid recurrences and achieve customer satisfaction.
• Work hand in hand with the COO to identify new routines, put them in place and ensure compliance from local teams is followed regarding reporting and execution.

Qualifications

• Bachelor’s degree.
• 0-2 years of professional experience
• Big4 or management consulting experience
• ACCA and/or CFA preferred
• Strong interpersonal skills are required
• This role also requires both technical and business skills to evaluate & solve problems, and to cost-effectively meet tight schedules while ensuring adherence to Company objectives.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce giant
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures

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Jumia Food is recruiting for a Head of Vendor Relationship Management Africa to join the central team, this role being based in Nairobi, Kenya. We seek a passionate, high performing individual to support the central and local teams in improving vendor experience, performance and engagement. We’re a fast-growing company so you’ll get the opportunity to work on a wide range of ideas and see your projects through to completion. You will report to the Head of Operations for Africa.

Responsibilities

• Drive the performance of vendor management across Africa, keeping customer experience and satisfaction as the ultimate priority.
• Collaborate with account managers and sales managers on maximizing the experience of our vendors through targeted operational and commercial projects.
• As a leader in the business, you will be expected to define and share best practices across our 11 markets.
• Turn in-depth analysis of performance metrics to inform strategy and action.
• Hosting regular training with local teams in order to increase output, covering topics such as vendor education, negotiation and tech advances.
• Refine our vendor portfolio management structure in order to increase customer and vendor experience.
• Work with other departments such as marketing, product and finance operations in order to execute key projects to improve vendor and customer experience.

Qualifications

• You are action and results oriented, with a keen focus on structure and organization.
• Astonishing analytical skills, you start every project by looking at what we know from our data.
• Exceptional inter-personal skills: convince people that you are making the right decisions.
• Team leader and strong commercial sense.
• Very independent with a strong ability to go further than the expectation.
• Proven ability to work in a fast paced and competitive environment.
• Exceptional attention to detail which you’ll demonstrate by mentioning your favourite food in your application.
• Tier 1 Business / Engineering Schools and Universities.
• More than 3 years relevant experience in ecommerce and/or related industries, with a proven track record of managing relationships and/or projects.
• Proficiency in MS Office, particularly Excel (VBA would be plus).

We offer 

• A unique experience in an entrepreneurial, yet structured environment.
• The opportunity to become part of a highly professional and dynamic team working around the world.
• An unparalleled personal and professional growth given the challenges that we propose you to take