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  • Posted: Aug 8, 2019
    Deadline: Not specified
  • UNHCR, the UN Refugee Agency, is a global organisation dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. We work to ensure that everybody has the right to seek asylum and find safe refuge, having fled violence, persecution, war or disaster at home. Since 1950, we...
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    Protection Associate (SGBV)

    The Protection Associate (SGBV) is part of the SGBV Unit in the Operation, which is an integral part of the Protection team. The incumbent reports directly to the UNHCR SGBV Officer and the Senior Protection Coordinator. The Protection Associate (SGBV) is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern, identify and assess SGBV cases. S/he also represents the Office externally on protection meetings and policy as guided by the supervisor.

    The incumbent will support inter-sectorial linkages with education, child protection, community-based protection, livelihoods and health, among others. Additionally, the Protection Associate will focus in strengthening SGBV data and information as well as follow up on individual case management and provision of counselling related to SGBV and to general refugee protection through regular assignment to UNHCR field posts at the camp.

    S/he also ensures that persons of concern are involved with the Office in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.

    Accountability (key results that will be achieved)

    • The Age, Gender and Diversity (AGD) approach is applied in all aspects of protection and solutions work on behalf of persons of concern.
    • Partner’s capacity to effectively implement SGBV prevention and response activities is enhanced.
    • SGBV survivors are able to access quality and timely response service.
    • SGBV SOPs is updated.
    • Effective support and advice is provided to promote AGD sensitive analysis of community risks and capacities as the essential basis for all of UNHCR’s work.
    • Support and advice is provided to establish community based activities that address the social, cultural, and livelihood needs of populations of concern.
    • Functional case reporting and referral system is in place.
    • Coordination among relevant protection actors including through the effective management of the monthly interagency SGBV Coordination meetings which is currently co-chaired by UNHCR is enhanced.

    Responsibility (process and functions undertaken to achieve results)

    • Assist the SGBV Officer in planning, coordinating, supervising and building technical capacity of partners and providing technical guidance to SGBV actors and monitoring implementation of SGBV activities.
    • Assist in reviewing SGBV case management protocols/SOPs and adopting/revising to address identified gaps.
    • Support the development /revision of the multi-year SGBV strategy.
    • Assist with the profiling of PSN in the camps with a view of assessing their needs and analysing protection risks and capacities.
    • In collaboration with the other field staff, undertake regular need assessments with beneficiaries to assess gaps and needs in SGBV prevention and response activities for appropriate action in accordance with guidelines.
    • Liaise with relevant units/agencies (protection, field units and IP/OP) to ensure that the necessary services targeting women, children, the elderly and PLWD are reaching them and that SGBV prevention and response address their specific protection risks.
    • Maintain regular contact with SGBV actors; local authorities, operational and implementing partners in the community at all levels as required.
    • Assist in building capacity for the community-based protection and establish systems for community mobilization and participation in planning and implementing SGBV prevention and response activities.
    • Work with implementing and operational partners to develop community-owned activities to address negative cultural practices that promote SGBV and support prevention and response activities in an AGDM sensitive manner.
    • Provide technical advice and guidance to partners and government counterparts on SGBV Comprehensive Strategy as well as the UNHCR policy and guidelines on Prevention and Protection of Sexual Violence.
    • Contribute to the preparation of status progress report and the unit’s periodic reports by collecting relevant data pertaining to the refugee’s activities and maintain up-to-date computerized records.
    • Perform other related duties as required.

    Authority (decisions made in executing responsibilities and to achieve results)

    • Contribute to the enforcement of participatory AGD sensitive analysis as an essential basis for all of UNHCR’s work.
    • Initiate AGD sensitive interventions at the appropriate level on community-based protection issues and to respond to protection concerns and incidents within the office, with external interlocutors, groups and individuals based on agreed parameters.
    • Identify and select individuals or groups most at risk of SGBV and prioritize for interventions as per established guidelines.
    • Mobilize stakeholders to plan and design and implement SGBV interventions.
    • Identify training needs and support implementation for improvement of SGBV activities.

    Essential Minimum Qualifications and Experience

    • Completion of Secondary education with training/certificate in social work, community development or other related fields.
    • Minimum 6 years of previous relevant job experience in Community Development, Social Works, SGBV/Child protection program or related fields.
    • Computer skills (MS office applications).
    • Fluency in English and Kiswahili.

    (In offices where the working language is not English, excellent knowledge of UN working language of duty station and working knowledge of English.)

    Desirable Qualifications & Competencies

    • Previous experience in working SGBV related activities including planning, developing interventions, capacity building.
    • Training and facilitation skills.



    • Integrity
    • Professionalism
    • Respect for Diversity

    Cross-Functional Competencies

    • Analytical Thinking
    • Political Awareness
    • Stakeholder Management

    Managerial Competencies

    • Empowering and Building Trust
    • Judgement and Decision Making

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    Senior Administrative Assistant

    Job Details

    The Senior Administrative Assistant will provide administrative support to the office where the position is located.

    The Senior Administrative Assistant normally has no direct supervisory functions though it rests upon the supervisor of the post to make time specific arrangements subject to a given situation.

    The incumbent will always function under direct supervision of a Senior Officer often Administrative Officer, who is required to monitor the performance of the incumbent and provide regular guidance. S/he may liaise with local suppliers and/or officials and/or Implementing Partners (IPs) on routine subject matters under the direction of the supervisor.

    All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

    • Assist in interpreting and processing of entitlements, issuance of contracts and maintenance of various personnel records and files.
    • Attend meetings on day-to-day admin matters; administer the movement of UNHCR staff members and monitor their attendance records, leave plans, overtime and visa requirements.
    • Search office files and records relating to a variety of topic sfor information and reference. Select information and records in specified format or on the basis of general instructions for use by others in preparing reports, correspondence, technical papers, project or programme plans and general reference documents.
    • Assist in requisition of office supplies, equipment and arrange for distribution together with the appropriate inventory records.
    • Assist in administrative formalities related to travel arrangements and issuance/ renewal of visas, licences, travel arrangements and other similar documents.
    • Draft correspondence and reports, as required, on general administrative or specialized tasks which may be of a confidential nature within the assigned area of responsibility; Type correspondence, documents and reports, some of which may be highly confidential.
    • Arrange appointments and maintain supervisor's calendar, receive visitors, place and screen telephone calls and answer queries with discretion;Keep lists of names, addresses and telephone numbers of ministers, government officials and members of the diplomatic corps.
    • Assist the management to organise and run UNHCR Office and Residential (wherever applicable) compounds.
    • Facilitate various official missions of UNHCR staff and other persons of concern to UNHCR.
    • Prepare attestations and certificates required by the staff members for signature of senior officer.
    • Assist in processing MIP and various other claims by UNHCR staff and other clients of UNHCR.
    • Perform other related duties as required.


    • Integrity
    • Professionalism
    • Respect For Diversity

    Core Competencies

    • Accountability
    • Communication
    • Organizational Awareness
    • Teamwork & Collaboration
    • Commitment to Continuous Learning
    • Client & Result Orientation
    • Cross-Functional Competencies
    • Analytical Thinking
    • Planning and Organizing

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    Livelihoods Associate

    The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and coordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and wellbeing of asylumseekers and refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to take advantage of a third country solution, including resettlement in a third country (

    The operational context at Branch Office Nairobi is urbancentered: in total, some 75,000 asylumseekers and refugees are living within Nairobi and other urban areas. 57.5% are within the working age. Though the majority of urban refugees in Kenya reside in Nairobi, there is a sizable population of urban refugees in Mombasa, and as well as inflow from border areas.

    While overall the Government of Kenya has maintained an opendoor policy with regards to new arrivals, the refugee protection environment in Kenya remains volatile. While the Government has committed itself to apply the principles of the Comprehensive Refugee Response Framework and endorsed the Global Compact on Refugees in December 2018, the Government wants to see the Dadaab Refugee Complex closed and the number of Somali refugees significantly reduced. In addition, it continues to apply an encampment policy, not in favour of refugees living in urban areas. Insecurity in Kenya has often been associated with refugees presence in the country. While these allegations remain unfounded,there have been ongoing arrests and harassment facing refugees. While the government made arrests of a few individuals associated with terrorism in the camps in the past couple years, the overwhelming majority of refugees in the country remain innocent and lawabiding.

    Economically, refugees face numerous challenges. Livelihood opportunities for refugees in urban areas continue to dwindle due to limited access to incomegenerating activities,microloans, stringent criteria for acquiring work permits, lack of skills, and stiff business competition environment in urban centers. Access to national and county government social services remain a challenge. As a result, refugees are subjected to poor standards of living; this has a direct negative impact on the wellbeing of UNHCRs Persons of Concern.

    Refugees have assets and skills. The majority of them are working in the informal sector due to lack of documentation. Refugee entrepreneurs are excluded from the financial system which let them struggle to expand and take part in the local market. UNHCR and the Danish Refugee Council (DRC, UNHCR implementing partner) work towards selfreliance and the wellbeing of the refugees through various programs.

    The current livelihoods unit consists of a livelihoods officer and an assistant livelihoods officer. The unit oversees the livelihoods programme countrywide.
    The unit works closely with different livelihoods partners, socialenterprises and the private sector


    • Success stories documented.
    • Briefing kit on the artisan sector developed.
    • Tools for referral is developed.
    • Selection criteria for targeting is developed


    • Under the supervision of the Livelihoods Officer, the incumbent will carry out the following duties;
    • Contribute to the implementation, monitoring and evaluation of the livelihoods strategy and related programmes. Strategies should drive towards empowerment of the various refugee and local groups and improve access to basic rights in the area of livelihoods (vocational training,microcredit, financial assistance, job placements, climate smart agriculture,business licences etc.).
    • Support staff and partners in reporting.
    • Support staff in developing concept notes.
    • Support in coordination and management of the artisan sector (MADE51 www.MADE51.ORG ). Followup with suppliers and with refugee artisans. Manage the stock with partners/refugees and assist in developing management tools for the artisan project. Coordinate the online market platform. Follow up closely with the socialenterprises and implementing partners on the ongoing projects.
    • Coordinate with MADE51 team based in Geneva.
    • Assist the staff in documenting success stories.
    • Participate in updating, implementation and monitoring of livelihoods related documents.
    • Assist in building relationship with socialenterprises.
    • Support staff in developing tools for referrals.
    • Assist in the capacity building of partners.
    • Support the staff with innovative ideas.
    • Support the unit in the coordination of the livelihoods activities.
    • Support the unit with the collection and analysis of livelihoods data.
    • Support the unit and the implementing partner with the mainstreaming of LGBTI in the livelihoods program.
    • Support the livelihoods team, in the coordination with communitybased protection unit for all related communitybased projects i.e. community outreach, communitybased organisations etc.
    • Technical support missions to Kakuma and Dadaab on needs basis.
    • Authority
      • Liaise and maintain contacts with partners both in public, private and NGO sectors relating to livelihoods activities.
      • Provide input and make recommendations for livelihoods programming processes and planning.

    Essential Minimum Qualifications and Experience

    • Bachelors degree in social science, business management or any related studies.
    • Minimum of 3 years experience preferably with refugees in socialwork, community work, entrepreneurship,microenterprises, private sector, social enterprise, business development.
    • Excellent communicator with strong interpersonal skills.
    • Proven ability to manage multiple tasks.
    • Proven ability to manage teams.
    • Fluency in English, including excellent drafting skills.
      (In offices where the working language is not English, excellent knowledge of working language of duty station and working knowledge of English.) Desirable Qualifications &


    • Previous experience in UNHCR.
    • Previous experience in Project Management.
    • Previous experience in stakeholder liaison activities. Competencies


    • Integrity
    • Professionalism
    • Respect for Diversity

    Core Competencies

    • Accountability
    • Team Work & Collaboration
    • Communication
    • Commitment to Continuous Learning
    • Client & Results Orientation
    • Organizational Awareness

    Cross Functional Competencies

    • Analytical Thinking
    • Innovation & Creativity
    • Technological Awareness

    Method of Application

    Use the link(s) below to apply on company website.


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