The Job
As the Tiko Service Quality Lead, you will be responsible for overseeing and enhance service standards across all Tiko markets, including South Africa, Kenya, Uganda, Ethiopia, and Burki
Brief Description
S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests.
Detailed Description
Serve as the first point
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availa
Key Responsibilities
Checking mails for new activation assignments.
Working on completing the content for the activations assigned (store and menu creation)
In case of no new activations, co
CUSTOMER CARE AGENT (REF: CCA/04/24)
Job Purpose:
The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by effic
VACANCY NO.: CDACC 1/04/2024
The Director, Technical Services shall be appointed on a contract of five (5) years renewable subject to performance. He/she will be answerable to the Chief Executive O
Brief Description
The candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagement and team managem
Job Description
First impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memor
JOB DESCRIPTION
Reporting to Service Reliability Engineering Lead - Systems Engineering. The Service Reliability Engineer will be responsible for ensuring system availabili
The Company
The for more than 40 years, been involved in the supply of fire, engineering and safety solutions to oil companies, hotels, and manufacturing firms in Kenya and the neighbouring countri
Job Purpose/Summary:
Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN),
JOB DESCRIPTION
Reporting to the Engineering Lead – Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational a
About the job
You are responsible for the client communication for designated account relationships and Contracts.
You are required to response to the client on timely manner providing full and ac
Job Purpose:
To carryout repairs of items brought to the workshop, communicate to the clients and manage workshop processes.
To prepare and facilitate all solar installations, service contracts,
Job Purpose:
We’re are seeking for a passionate and dedicated Customer Service Representative to join our team, contributing to the smooth running of our online gift shop on a day-to-day basi
Job Requirements
Diploma in Front Office & Administration, Hospitality Management or any related course.
Utalii College graduand is an added advantage.
Attained a C or higher in your KCS
BURN is looking for an Agent Care Officer who will be responsible for providing support and assistance to agents or representatives ensuring that agents have the necessary resources, guid
Purpose:
To provide administrative and technical support to the branch, captive and independent intermediaries.
To provide general customer service in respect to all lines of business for all CI
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