Business Development Manager at Duma works

Essential Duties and Responsibilities:

• Selling products – Edible Oil , Crude Oil + Refined Oil , Soya Cake/Soya Meal/ Sunflower Cake/ Cotton Cake/Sunflower & Soya oil between the 3 locations in Kenya ( Nairobi, Thika, Nakuru )
• Assist in Clearing Forwarding ( Imports and Exports of the products ).
• Handle Logistics & Deliveries
• Preparing weekly, monthly sales projections and inform H.O for future orders.
• Deliver best quality products and ensure Customer satisfaction is a priority
• Take references from existing customers and get more customers on board.
• Prepare an annual sales and marketing strategy and budget.
• Continuously monitor and report on achievements on a weekly, monthly and annual basis.
• Prepare weekly sales and marketing reports for submission to the Chief Executive Officer and Managing Director.
• Revise strategies weekly based on marketing reports and sales performance and submit to the Chief Executive Officer and Managing Director.
• Ensure all customer inquiries and requests are appropriately responded to on time.
• Oversee product research and development according to market trends and customer demand.
• Oversee all advertising, publicity and brand management.
• Lead on customer satisfaction surveys and report to management to inform on implications/future sales strategies.
• Coordinate feasibility studies on proposed products.
• Liaise with line departments with regards to performance on manufacturing, transportation of goods to customers, and invoicing.
• Appraise the performance of the Marketing and Sales team members.
• Review requests by line managers to recruit new employees and make appropriate recommendations to the Human Resource Department.
• Any other duties assigned by the Chief Executive Officer / MD / Directors.

Requirements:

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines.
• Maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• 2-5 years experience working in a similar position.
• Bachelors Degree in Sales and Marketing, Business development or a related field.

Reports to: MD / Head Sales