Research Manager at KCB Bank Kenya

Research Manager Job Key Responsibilities

• Collecting, analysing and interpreting primary and secondary research data
• Owning competitive analysis and market insights for multiple product and services within financial services industry
• Developing reports, presentations and marketing materials to support business & product development
• Delivering audience insights and strategic recommendations to guide product strategy
• Collaborating with cross-functional team, including developers, operations, business development, marketing, product management and engineering
• Apply your expertise in research design, analysis and the presentation of data to uncover unique actionable insights about behaviour, technology & financial services
• Define insightful hypotheses and identify methods to leverage KCB’s large internal data sets to validate hypotheses and enhance 3rd party research work with proprietary data.
• Build meaningful cross-functional relationships and help activate our research to internal and external audiences (e.g., through industry conferences).
• Have a keen eye for and focus on impact and ability to prioritize research projects based on desired outcomes.
• Be willing to train and coach team members.

Qualifications for the Research Manager Job

• University Degree in Statistics or Business related field
• Excellent statistical intuition, application, and knowledge of various predictive analytics/statistical modelling
• A minimum of 5 years relevant working experience (in a similar role) with strong technical analytical ability and data mining skills
• Extensive experience querying large, complex, and raw data sets in Teradata/Hive/Hadoop databases (or similar environments)
• Extensive experience analyzing syndicated technology & financial services research data
• Proficient in advanced SQL coding across various databases
• Exceptional communicator across all levels of the organization; able to effectively present data and ‘translate’ findings for a non-technical audience; possesses the executive presence to successfully liaise with senior leadership team members
• Proven ability to learn quickly, work independently, and adapt to change in a fast-paced environment.
• Strong leadership skills with demonstrated competences in championing high performance management.
• Excellent project management skills.
• Solid understanding of digital financial services landscape, Banking and technology.
• High attention to detail, organization, team-orientation, and an ability to work under tight deadlines.
• Mastery of PowerPoint/Keynote and Excel/Numbers (preferably Apple OS).
• Experience working within a performance management environment – e.g. KPIs