Subscribe to Job Alert
Join our happy subscribers
Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us
JUMO is a platform that provides transaction and predictive technology for Mobile Network Operators and Banks.
Key Responsibilities
• First line of support for operational issues
• Monitoring of computational, storage and network storage devices inside Jumo’s AWS production environment. Respond to alarms by either resolving the issue or escalating within Jumo
• Management of internal-to-Jumo communications during system incidents.
• Monitoring of remote resources (e.g. MNO owned VPN endpoints) for failure. Escalate to MNO via MNO technical resources. Communicate internally to Jumo
• Coordination and communication of release or other operationally impacting activities
• Operation of systems (for example, pausing queues during partner maintenance)
• To the extent possible, execution of current daily on-call tasks
• In conjunction with software engineering teams develop and maintain runbooks for operational systems
• Uptime reporting for internal and third party systems
• In conjunction with DevOps team, addition of alarms and monitoring
• Management of capacity and expenses resulting from capacity consumption
Skills and Competencies
• Bachelor of Science or advanced degree in Computer Science, Engineering or other technical discipline
Check how your CV aligns with this job
Build your CV for free. Download in different templates.
Join our happy subscribers
Gmail
Yahoomail