Retail Operations Manager at Summit Recruitment and Search

The ideal candidate MUST have above 4 years experience in retail operations management where they will be responsible for the management of all the retail activities as well as ensure that shops operating in the designated area achieve set income and profit targets

Key Responsibilities:

• Ensure that all the performance issues within the shop are well addressed.
• Effectively recruit, induct, lead, manage train and develop Shop Managers to agreed procedures.
• Ensure effective management of all retail staff.
• Develop corporate policies driving display, merchandising, pricing and grading.
• Ensure all issues within the shops are addressed in the appropriate and timely manner.
• Uphold the reputation and active promotion of the brand.
• Communicate effectively with Retail Management, shop staff, and other members.
• Manage the warehouse operation connected to the Retail Shops.
• Develop and grow a customer focus commercial operation.
• Undertake mandatory training as required by the company.
• Monitor stock in each shop, ensuring there are adequate supplies.

Qualifications:

• Must have a Diploma/Degree in Sales and Marketing or related field.
• Must have above 4 years experience in retail operations management.
• Must be 30 years and above.
• Must have people management skills.
• Must be self motivated.
• Excellent computer skills.
• Excellent communication and negotiating skills.
• Previous experience in the retail industry.