Program Manager at Strathmore University

Relationships and Contacts:

• Dean and members of School Management Committee,
• Talent Partners across different sectors, nationally and regionally,
• Faculty, Professional, Statutory and Regulatory Bodies,
• Collaborative partners, partner business schools in Kenya and globally,
• Interdepartmental relationships with colleagues and departments across the Business School. Key stakeholders include: Quality assurance, Marketing, Finance and procurement, HR, Alumni office and Coaching teams
• Departmental relationships; open, customized and coordination teams.

Job Purpose

To market and sell Agribusiness programs in liaison with the Head of Agribusiness Programs, while building and cultivating sustainable key relationships with potential public and commercial partners, nationally and regionally.

Program Manager Job Responsibilities

Business development

• Lead Generation: Carrying out sales and marketing activities, identifying and follow up on sales leads including marketing letters aimed at generating more business opportunities for growth and development.
• County and Regional expansion: Identify and attend strategic marketing activities to promote SBS brand visibility and seek new business opportunities.
• Client Relationship Management: Developing and maintaining relationships with new and existing clients, developing industry linkages so that they continue to use SBS as their knowledge partner in transforming Africa leaders. Continually devise ways to increase customer experience and deepen client/partner relationships and maintain lasting client and partner relationships.
• Networking and Brand awareness activities: Identify and attend networking activities and events that promote SBS brand visibility and enhance interactions with business leaders, in liaison with marketing department.
• Internal networking activities: Attend alumni networking events, on-going classroom sessions, cocktails, breakfast events to constantly seek opportunities for repeat business.
• Design marketing materials e.g. brochures, adverts and e-invites in liaison with Marketing department
• Client Database Management: Data-mining, database update and clean-up

Budgetary Responsibility

• Revenue Targets: Seek to meet set revenue targets within stipulated financial and budgeting guidelines
• Debt Management: Collect all program fees relating to programs prior to commencement or as per approved financial payment plans. A sale is only complete after collection.
• Cost Management: Managing the cost drivers and specific line items as per approved budget
• Profitability Targets: Ensure set margin targets are attained for individual assignments
• Annual budgets: Submit to the director annual budgets within stipulated deadlines

Management Reports

• Internal management reports: Prepare and submit management reports on agribusiness activities, activity schedules and plans to the Agribusiness Lead as per agreed timelines.
• Client Reports: Schedule progress review meetings with clients, submit client reports on – going and concluded projects
• Any other tasks that maybe assigned by the Head of Agribusiness.

Requirements for the Program Manager Job

• Bachelor’s Degree in a Business related course with a minimum Upper Second Class degree award.
• 3 – 4 years’ relevant working experience in sales. Managerial experience, and an understanding of the Country’s agricultural sector will be an added advantage.
• Ability to work well under pressure and meet deadlines.
• Team player, with a lot of initiative.
• Organizational, presentation and communication skills with great attention to detail.
• Competence in building and effectively managing interpersonal relationships at all levels within the institution and with external stakeholders.