Head of Sales at Career Outsourcing

Duties for the Head of Sales Job

• Develop and implement a new business acquisition plan through the direct, tied agency and brokers inorder to achieve the budgeted sales targets
• Develop and implement a product training plan through the various distribution channels in order to increase uptake of Liberty Life’s group life and pension offering.
• Achieve the set sales targets in order to contribute to the overall growth and profitability of the business.
• Oversee implementation of the existing incentive scheme for intermediaries inorder to achieve the targeted sales numbers
• Report periodically on sales and channel performance to the various stakeholders; management and board
• Implement innovative findings emanating from the research and innovation function and market practice inorder to position Liberty’s offering and pricing as superior in the market.
• Achieve optimal business retention in corporate Group Life and pensions business.
• Ensure continuous compliance of brokers in response to changes in the regulatory environment.
• Motivate brokers and other intermediaries for continued support and enhance relationships.
• Lead and coach staff effectively inorder to achieve optimal sales and retention of corporate business as well as achieve optimal staff retention.

Head of Sales Job Requirements

Job Knowledge:

• Knowledge of pension and group life products is a must.
• Understanding direct client, broker, Bancassurance and other distribution channels
• Good grasp and understanding of sales and marketing of group life and pensions business
• Excellent market and industry knowledge and trends of insurance and pensions sector
• Knowledge of Insurance Act, Retirement Benefits Authority, AKI, AIBK and other legislation relevant to Life and Pensions industry.
• Risk Awareness (Reputational, Market, Credit, Operational, Fraud, Financial)
• Broker business – Risk & Investment Management
• Financial services industry knowledge
• Market and Competitor Understanding

Job Related Skills:

• Excellent selling & closing skills
• Enterprising skills – persuading and Influencing
• Ability to implement and follow through – Negotiation & Conflict resolution skills
• Leadership & Relationship management skills – working with people
• Presentation and communication Skills – presenting and communicating Information.
• Relating and Networking – delivering Results and Meeting Customer Expectations
• Deciding and Initiating Action – planning and Organising
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Adhering to Principles and Values

Job Experience:

• Minimum 5 – 7 years’ experience in sales under corporate Pension & Life Business (3 of which should be at leadership role)
• Demonstration of experience and knowledge in working with brokers and other distribution channels

Education:

• Bachelor of Commerce Degree (or Business related Degree)
• MBA will be an added advantage
• Professional qualification in Insurance (ACII or AIIK, LOMA, ) or ongoing pursuit thereof
• Diploma in Sales & Marketing (Desirable)