ICT First Line Support at Viscar Industrial Capacity

Reporting to the Networks Operations Manager the successful candidates will be responsible for providing 1st line support for the organizations IT infrastructure.

Qualifications, Experience and Skills

• B.Sc in Computer Science, Information Systems, Electrical / Computer / Telecommunication Engineering or equivalent

The following Certification and Training are an added advantage

• HP BAC usage training, CCIE, CCNP, CCNA
• MCSE: Data Platform, Data Management & Analytics, Sharepoint, Enterpre Devices and Apps,
  Business Intelligence, Messaging, Communication, Productivity, Server Infrastructure, Cloud
  Platform and Infrastructure,  Private Cloud, Mobility.
• Oracle  Enterprise Management Certifications, Oracle Database Certifications, Oracle Identity Management Certifications, Oracle Virtualization Certifications, Oracle Cloud Application Certifications, Oracle Business Intelligence Certifications, Oracle Applications Certifications
• Red Hat Certified Admin certifications
• IP contact center support(IPCC) training.
• Unix/Linux training
• Cloud Services support training
• Competence on usage and support of Vmware Vcenter
• Competence on usage and support of NPM Solarwinds
• MS Exchange server support training & Certification
• Oracle/MySQl/MSSQL training
• Web Administration training & Certification
• Support training for ERP IDM, POS and integration solutions
• Competence on usage and support of CRM, Siebel, TIBCO, Splank, Google Web Analytics, Piwik software/tools
• The ideal candidate will also have at least 3 years’ experience in IT Support based on the above requirements