Amharic Speaking Accounts Executive at Summit Recruitment and Search

The successful candidate will be responsible to provide support to new and existing accommodation partners, contacting and informing and advising them about how to meet the demands of the visitors on the website. He/She will also build the accommodations webpages and training the new accommodations on how to use the extra net. Furthermore he/she will offer support to the Account Managers with various tasks at the office. Amharic speaking is a MUST!

Key Responsibilities:

• Day-to-day pro-active communication with partners in the region by telephone
• Building productive relationships with partners to ensure that they offer the best availability and rate structure
• Be first point of contact for key local accommodation partners, answering questions and queries, taking action as needed
• Participation in weekly team learning in your office
• Be the liaison person for properties to contact when they have questions by phone
• Verify that the website has accurate information on properties and pictures of newly registered accommodations
• Delivering training by phone to new and or existing properties on how to use the extranet and rates & availability system
• Conduct daily/weekly rate and availability checks on various platforms
• Assist in the preparation of market visits, operational planning and projects

Qualifications:

• Hotel School or University background preferred
• Great face-to-face and telephone communication skills
• Fluent English and Amharic speaker and writer
• Affinity/experience within e-travel and/or hotel/travel industry is a plus
• Pro-active, sense of responsibility and can work independently
• Quick and resourceful, flexible, accurate, strong analytical and an eye for detail
• Business focused