Dispatch Manager at Duma works

Dispatch Manager Job Responsibilities

• Update dispatched orders in the Customer Relationship Management System (CRM) for accountability
• Resolve customer issues arising from dispatched orders for customer satisfaction
• Verify transporters invoices for accuracy and forward for approval for payment.
• Update transporters performance records for decision making.
• Performance management to ensure achievement of operational objectives and targets.

Requirements for the Dispatch Manager Job

• Level of Education: Diploma in Business Related Field or store management
• Experience: 2-3 years’ experience in warehousing and/or logistics management
• High level of integrity, with excellent customer care and interpersonal skills
• Good communication skills with problem solving and logistics management skills and supervisory skills to handle a team.