Application Engineer at Summit Recruitment and Search

The successful candidate must have experience working with Microsoft System and proven knowledge of C#, PHP, SQL and database querying skills. He/she must have strong analytical and problem troubleshooting skills.

Key Responsibilities:

• Ensuring applications have an effective uptime of 99%
• Manage and meet all customers internal OLAs and External SLAs
• Respond to any CRM related user issues
• Resolve application related support issues
• Identifying the possible application solutions and work with developers to implement those fixes
• Provide technical support working with the Global Service Desk
• Work closely with the first line support to create Root Cause Analysis of resolved problems
• Communicating effectively with staff to determine needs and assist with system requirements

Qualifications:

• Must have a Bachelor’s degree in Computer Science or Information Technology
• Must have a minimum of 3 years’ experience in similar role
• Proven experience running web hosted applications on IIS
• Proven experience working with messaging queue systems
• Proven knowledge of C#,PHP and SQL Server database querying skills
• Must have strong analytical and problem troubleshooting skills
• Must have application programming experience for integrating new application to existing systems
• Experience designing and development of new products necessary to deliver operational capabilities
• Solid experience in the administration and performance tuning of application stacks (Tomcat, JBoss, Apache, Ruby, NGINX)
• Self-motivated with the ability to prioritize and meet deadlines
• Excellent verbal and written communication skills
• Microsoft certifications and PowerShell scripting will be an added advantage
• Knowledge working with monitoring tools e.g. zabbix, ELK and cloud computing will be an added advantage