Account Manager - P&SP at Dow

Job Description

The Dow Chemical Company is looking for a f/m PSP Account Manager to be located in Kenya.

Essential Duties And Responsibilities

• Customer Management
  
  • Key Account Management
  • Developing Account Plans for Strategic Accounts;
  • Achieve a high level of penetration across multiple functions (Procurement, Technology, Commercial, Management) within customer base
  • Maintain strong relationships at all levels of customer organization
  • Develop relationships across the Value Chain (Customer of Customer) as needed to support Sales goals with direct accounts
  • Develop strong multi-functional account teams (Technical Service, R&D, Marketing, Supply Chain and Customer Service) to effectively interface with customers.
  • Effectively negotiation of price, quantities, payment terms as to achieve the business plans.
  • Manage customer pricing strategically in line with business goals.
  • Deliver a high level of service to customers
  • Effectively resolve quality or service issues that arise.
  • Work with customers to define un-met needs.
  • Develop Selling Projects around commercial and developmental opportunities.
  • Drive implementation of Innovation programs with Strategic Accounts.
  • Successfully convert opportunities to sales growth ($).
• Business Management
  • Maintain a high degree of knowledge on Packaging & Specialty Plastics technology.
  • In-depth understanding for polyethylene markets.
  • Be a resource to the business on Competitive Intelligence.
  • Be knowledgeable on market trends. Provide Voice of Customer input on key Innovation programs.
  • Work closely with sales related functions to build good teamwork, foster customer satisfaction and deliver business results.
  • Develop forecasts on anticipated customer product consumption.
  • Develop a growth strategy for implementation within assigned region.
  • Develop a sales plan for assigned territory.
  • Provide needed data to Sales & Operations Planning (S&OP) teams to efficiently manage the business.
  • Responsible for continuous improvement in the area of overall productivity and efficiency.
• Effective management of sales terms and credit with assigned customers.
• Product Management
  
  • Identify market and technology needs
  • Lead the sampling process from start to end
  • Apply pricing strategies for various value centers as to maximize Dow profitability
  • Manage the launching of new products to the market
• General
  • Accomplish all assigned duties safely and in accordance with all Product Stewardship guidelines.
  • Participate in regional sales meetings and programs.
  • Participate in all key performance management activities - goal setting, Employee Development Plans, performance reviews, etc.

Qualifications

• A Master's Degree in Chemistry/Biology/Engineering is essential
• A minimum of 2 - 3 years is required
• 25% travelling will be required
• Strong interpersonal skills
• Excellent communicator/stakeholder engagement at various levels
• Ability to work on your own and use your initiative
• Fluency in English, any additional language(s) would be advantageous

Dow Offers

• Competitive salaries and comprehensive benefits.
• An annual variable pay program that rewards team and individual performance while sharing success across the company.
• Employee stock ownership - and the commitment to long-term success that it brings.
• On-going learning opportunities within a diverse, inclusive and rewarding work environment.
• Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth.
• The chance to work within a global company and interact with colleagues from around the world.
• Opportunities that spark your imagination and ignite your passion to help others.
• Dow supports a diverse workforce and an inclusive environment. We welcome talent regardless of background, age, gender, religion, disability and sexual orientation.