Account Manager at Current Customs limited

POSITION DESCRIPTION

• Be the main source of business for the company, working directly with the Directors, creative manager, production manager to support a variety of experiential and event marketing programs, nationally and within the East African region. The main duties will include;
• Operates as the lead point of contact for all matters specific to assigned client experiential and event marketing program.
• Communicate with event properties and venues to secure display space, and negotiate access fees.
• Develop a trusted advisor relationship with key accounts, other stakeholders plus all relevant vendors.
• Ensure timely and successful delivery of solutions according to client needs and objectives.
• Communicate clearly the progress of monthly/quarterly client and internal initiatives
• Forecast and track key account metrics, providing suggestions for areas of improvement.
• Prepare follow-up event recaps after each campaign.
• Identify and grow opportunities with client – both for current projects and potential new campaigns.
• Communicate with and coordinate brand ambassador staffing at client events
• Coordinate event logistics; provide high-level attention to clients and field team.
• Maintain and manage client budgets, and agency budgets as well.
• Generate and submit client invoices, and follow-up payments/billings.
• Actively participate in team meetings – including regular staff meetings, brainstorming sessions, project development and any other review sessions.
• Actively participate in developing business leads and securing new customers.

QUALIFICATIONS

• A personable, positive, hardworking and outgoing personality.
• Bachelor’s degree or comparable degree in business, marketing, public relations, communications, or related field.
• 3 years minimum proven experience in a similar role, managing and growing client relationship and/or account management.
• Excellent verbal, presentation, written and email communication skills.
• Collaborative and strong desire to work with others in teams.
• An ultimate multi-tasker with the ability to manage multiple projects and deadlines simultaneously.
• Highly organized and detail focused.
• Willingness to learn and adapt to change.
• Experience in event/experiential marketing is a MUST.
• Excellent knowledge of design & presentation softwares, i.e. quark express, CorelDraw, in-design, PowerPoint and other basic softwares (Word, Excel, etc.)