Chief Steward at Intercontinental Hotel Group

Job Description

Do you see yourself as a Chief Steward ?

What’s your passion? Whether you’re into hiking, hunting or team sports, here at IHG we’re interested in YOU! We love to employ people who apply the same amount of passion and dedication to their jobs as they do to their hobbies – helping us to become one of the very best companies in the world. By sharing your expertise and passion, you will help us to achieve our vision which is ‘Great Hotels Guests Love’.

Summary of Duties and Responsibilities

• Manages all functions of the Stewarding operation to achieve the optimum departmental costs
• Manages all functions of the Stewarding operation to achieve the optimum quality level of sanitation
• Controls and analyzes, on an on-going basis, the level of the following:
  • Costs
  • Breakage
  • Quality of support provided to other sections
  • Condition and cleanliness of facilities and equipment
  • Guest satisfaction
• Establishes and maintains effective employee and inter-departmental working relationships
• Assists the Director of Food and Beverage and the Executive Chef in developing training plans, develops training material in accordance with ICHG guidelines and implements training plans for the Stewarding employees and other Food and Beverage employees.
• Conducts daily briefings and other meetings as needed to obtain optimal results
• Assists the Director of Food and Beverage and the Executive Chef in settings Stewarding goals and developing strategies, procedures and policies
• Determines the minimum and maximum stocks and controls the par-stocks of all material and equipment
• Liaise with the Purchasing Manager and suppliers for any purchase needed for the stewarding operation
• Recruits in line with company guidelines
• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation

Qualifications

Qualifications

Ideally, you’ll have:

• Bachelor’s degree in Hotel Management or a relevant degree.
• Leadership experience in a Stewarding department required
• Strong interpersonal and problem solving abilities
• Computer literate in Microsoft Window applications required
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

In return we will offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we’ll give you Room to be yourself.