Laundry Attendant at Fairmont Hotels & Resorts

Job description

At Fairmont Hotels & Resorts, our laundry reflect the luxury of our hotels. We invite you to showcase your passion for engaging service in our laundry.

As a Laundry Attendant, your care and attention to detail in your daily operations will ensure exceptional standards for our hotel laundry - you will take pride in the role you play facilitating a memorable guest stay.

Hotel Overview: The Fairmont Mara Safari Club, a luxury Resort hotel in Kenya. Surrounded on three sides by the breathtaking Mara River, and on the edge of the world’s Seventh “New” Wonder of the World – the Masai Mara - Fairmont Mara Safari Club is the epitome of tented luxury.

Summary Of Responsibilities

• Reporting to the Head Housekeeper, Laundry Attendant, responsibilties and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service
• Carry out various functions with in the Laundry department
• Sort soiled linen, label and make ready for washing
• Operate towel folders as required
• Set aside and report any damaged or marked linen
• Load / unload washing machines and dryers as required
• Follow departmental policies, procedures and service standards
• Report necessary maintenance items
• Following all safety and sanitation policies
• Other duties as assigned

Qualifications

• Previous experience in laundry operations is an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to work well under pressure in a fast paced environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps