Assistant Head Driver Guide at Fairmont Hotels & Resorts

Job description

Summary Of Responsibilities

Reporting to the Manager Position Title, responsibilities and essential job functions include but are not limited to the following :

• Consistently offers professional, engaging and friendly service
• Tailor the interaction based on service sequence or comment instead of waiting for guest to initiate an obvious service
• Provide warm and sincere closing at completion of service and offer any further assistance before leaving the guest
• In charge of other driver/guides in the absence of the head/driver guide
• Greet guests by name immediately with eye contact, a smile and genuine personal touch.
• Ensure the vehicles allocated to other guides are clean are all clean, reporting all defects in time.
• Drive within the guidelines and laws of the country and park.

Qualifications

• Previous experience is an asset
• Clean driving license free of accidents
• Foreign language is an added advantage
• Bronze medal holder from Kenya Professional Safari Guides Association
• Physical Aspects of Position (include but are not limited to ):
• Constant standing and walking throughout shift
• Work under minimum supervision for long hours.

Visa Requirements: Must be eligible to live and work in Kenya.