Food & Beverage Supervisor at Fairmont Hotels & Resorts

Job description

Summary Of Responsibilities

Reporting to the Manager Position Title, responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service
• Organize and conduct daily pre-shift meetings communicating pertinent information to the colleagues.
• Schedule and direct staff in their work assignments
• Train and direct staff in all food and beverage operations according to Fairmont Standards.
• Maintain proper inventory levels of wines, other beverages and supplies.
• Set-up and train employees on wines, other beverages and supplies
• Conformance to Fairmont standards of dress and personal appearance as required.
  continuously move throughout the restaurant and kitchen areas to visually monitor and take action to ensure food and beverage quality and service standards are met.
• Field customer complaints by conducting thorough research of the situation in order to choose the most effective solution.
• Interact positively with customers, promoting hotel facilities and services.

Qualifications

• Previous experience is an asset
• Minimum 1 year experience in F & B preferably at a Luxury Property
• An operational knowledge and proficiency n point of Sales system an asset
• Excellent written/verbal communication and interpersonal skills
• Strong guest service orientation
• Ability to balance a variety of conflicting priorities while providing guest service.

Visa Requirements: Must be eligible to live and work in Kenya.