Shop Assistant Internships at Virtual HR

The Shop Assistant will be responsible for interacting face-to-face with customers to generate the required mix of volume, bets and clients to attain individual and outlet targets.

Responsibilities

• Receiving bet payments from clients and prints and issuing bet receipts
• Implementing marketing activities within respective outlets to ensure product and service awareness
• Ensuring accurate recording of all client information upon registration
• Promoting company products and services to potential clients to acquire new business
• Assisting customers regarding product and service updates, policies and procedures
• Recording all financial transactions during their shift accurately
• Ensuring appropriate turnover of accountabilities regarding financial transactions and documents during their shift to the incoming staff member
• Preparing and delivering forms and reports in a timely and accurate manner

Qualifications

• Diploma/ Degree in Customer Service or any related field
• Highly trainable in sports betting products and procedures
• Proficiency in MS Office applications, internet and email
• Strong numeracy and organisational skills
• Excellent communication, problem solving and interpersonal skills