IT Assistant at Stratostaff

Qualifications

• BSc or Diploma in Information Technology or any other related field;
• CISCO Networking Associate
• At least 2 years of progressive experience in a busy organization;
• Knowledge of and experience in CCTV;

Job Roles

• Configuring of hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users;
• Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate;
• Developing and maintaining a neat and working LAN system;
• Servicing and maintaining the CCTV system;
• Developing and maintaining company website;
• Liaison with external internet providers and sub-contractors on I.T related issues;
• Advice the management on IT related advancements and recommendation of systems upgrade;
• Maintain and analyze the biometric systems and send daily report to relevant personnel;
• Maintain, analyze and report on the vehicle tracking system. Identify those not working and work with the service provider to remedy the same;
• Maintain company domain server and emails;
• Timely response to computer user’s requests on computer related tasks, provide remote assistance to field officers on PDA use;
• Troubleshooting of personal computers – collaboration with other departments in maintaining efficient and reliable operations of personal computers;
• Provide support to users in backing up and restoring their files, as well as in virus detection, removal and prevention, and making sure that they are operating at optimum level;

Competencies

• High level of integrity;
• Aims to get things done well, set challenging goals, create own measure of excellence and seek to improve performance;
• Have report writing skills;
• Technology Savvy;
• Self-motivated and results driven and can work to tight deadlines;
• Be a team leader and able to motivate those under working under;