Barista at Charlie's Bistro Kenya

Job Description

Charlie’s Bistro is a High End Premium Restaurant, looking for an experienced Barista. The Barista is a coffee expert who through their customer service excellence skills; and their enthusiasm for coffee will promote the consumption of coffee by preparing and serving a variety of specialty coffee drinks and other hot and cold beverages along with pastries and cookies.

Job Responsibilities

• Promotes coffee consumption by educating customers
• Selling coffee and coffee grinding and brewing equipment, accessories, and supplies
• Preparing and serving a variety of coffee drinks, along with pastries and cookies
• Welcomes customers by determining their coffee interests and needs
• Educates customers by presenting and explaining the coffee drink menu; answering questions
• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines
• Demonstrating how brewing equipment operates
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino
• Generates revenues by attracting new customers; defining new and expanded services and products
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
• Maintains safe and healthy work environment by following organization standards and sanitation regulations
• Improves quality results by studying, evaluating, and re-designing processes
  Implementing changes; maintaining and improving the appearance of the store and coffee bar
• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests
• Exploring opportunities to add value to job accomplishments Perform Other duties as and when assigned by the hotel management

Qualifications

• A relevant certificate from a reputable hospitality institution F&B Service technics
• At least 2 year working experience in a similar position in a 4 star hotel with 1 year as a coffee specialist Wine, cocktails and alcoholic drinks knowledge is an added advantage.