Jobs at Charlie's Bistro Kenya

Job Description

Charlie’s Bistro is a High End Premium Restaurant, looking for an experienced Barista. The Barista is a coffee expert who through their customer service excellence skills; and their enthusiasm for coffee will promote the consumption of coffee by preparing and serving a variety of specialty coffee drinks and other hot and cold beverages along with pastries and cookies.

Job Responsibilities

• Promotes coffee consumption by educating customers
• Selling coffee and coffee grinding and brewing equipment, accessories, and supplies
• Preparing and serving a variety of coffee drinks, along with pastries and cookies
• Welcomes customers by determining their coffee interests and needs
• Educates customers by presenting and explaining the coffee drink menu; answering questions
• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines
• Demonstrating how brewing equipment operates
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino
• Generates revenues by attracting new customers; defining new and expanded services and products
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
• Maintains safe and healthy work environment by following organization standards and sanitation regulations
• Improves quality results by studying, evaluating, and re-designing processes
  Implementing changes; maintaining and improving the appearance of the store and coffee bar
• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests
• Exploring opportunities to add value to job accomplishments Perform Other duties as and when assigned by the hotel management

Qualifications

• A relevant certificate from a reputable hospitality institution F&B Service technics
• At least 2 year working experience in a similar position in a 4 star hotel with 1 year as a coffee specialist Wine, cocktails and alcoholic drinks knowledge is an added advantage.

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Job Description

We are looking to recruit a Stock Controller with experience and knowledge of F&B Controls and other consumer items to determine costs of business activity such as food purchases and recommend prices.

Responsibilities

• Recording of food and beverage costs
• Ensure all inventory and stock management systems are maintained accurately, within the agreed parameters and in a timely manner.
• Responsibility for purchasing and the “in-stock” levels within the agreed inventory parameters.
• Purchase inventory within the agreed budgets.
• Immediately alert the Retail Manager and Pharmacy Manager when a budget is exceeded. Maintain a process for returns.
• Manage a defined area in the storeroom for returns/credits.
• Maintain harmonious working relationship with Suppliers/Vendors within the buying parameters set by the business.
• Observe the correct buying protocols.
• Observe correct stock receiving protocols.
• Complete all necessary stock takes.
• Maintain the storeroom and the allocation of space for stock.
• Consistently deliver customer service in accordance with hotel’s service standards.
• Comply with the required personal grooming standards.
• Comply with all aspects of the Standard Operating Procedures manual.

Requirements

• Minimum of 2 solid years as a hotel stock controller a must
• Qualifications in F&B or Stores Quantitive and analytical skills
• Proficient in computer applications and inventory software
• Excellent communication and interpersonal skills
• Ability to accurately prepare daily, weekly, monthly, quarterly and annual reports
• Focused and prioritization ability
• Able to work in a fast paced environment and cope with pressure
• Excellent written, oral and presentation skills
• Sense of urgency with good eye for details
• Must have a medical certificate