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The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Bank's Special General Meeting...
Job reference number HCRM/RBBD/2018
Are you passionate about customer relationship management? Do you have personal drive to analyze customer data and provide dedicated exceptional service? Are you extensively experienced in this area?
If you are goal-driven, creative, detail-oriented and enthusiastic about providing exceptional service to customers with an aim of meeting their business needs, then you should consider this opportunity.
As the Head of CRM, you will be responsible for collecting and creating smart and compelling content/user requirements that support both strategic and tactical marketing/sales initiatives. Also, you will work closely with the business intelligence teams,, product teams, sales teams and users to generate solutions and tools that drive the highest possible impact and results. You are a champion for our adopted platforms and processes and you will be required to develop best practices and training with our Relationship managers, bankers and Sales Teams to ensure 100% utilization of the CRM and drive the sales.
Responsibilities
Requirements
If you fit the profile, then apply today! Please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number by 27th Dec, 2018.
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