I.T Intern at Feed the Children

Major responsibilities:

• Operate an IT helpdesk for rendering prompt, professional and friendly assistance to users who report different ICT incidences and problems. To provide first-level IT Help-Desk Services to users both in Nairobi and field.
• Install, maintain and upgrade computer equipment, software and peripherals in accordance with Feed the Children standards. This task includes ensuring that all computer software and antivirus applications are up-to-date.
• Assist in development of necessary in-house capacities for the efficient use of IT and telecommunication resources including staff training.
• Liaise with information Systems team on the management and implementation of ICT Projects at the field offices.
• Provide technical support to workshops and meetings onsite and off-site including preparation, installation and operation of equipment.
• Maintain inventory for all IT and Telecom equipment and provide regular updates.
• To maintain the IT Assets and Consumables databases for both Nairobi and Field offices. Maintain the IT database; update the database whenever there is an asset change.
• Participate in undertaking quarterly IT audits.
• Regular Servicing and maintenance of ICT equipment, which will include: cleaning and blowing; anti-virus update and scanning.

Minimum Qualifications:

• Currently pursuing a degree in Information systems, IT, Computer Science, Management Information Systems, or Cyber Security from accredited college or university.
• Basic computer skills and experience with Microsoft Office applications.
• Excellent interpersonal and communication skills.
• Strong problem solving and analytical skills.
• Desire to learn and share ideas in a collaborative work environment.
• Understanding and ability to cope with Child Protection Policies