Human Resources & Administration Manager at Amref Kenya

MAIN PURPOSE OF JOB

To manage and coordinate all strategic and functional responsibilities of the Human Resources & Administration functions in order to attract, develop and retain quality employees who are able to deliver and accomplish the business objectives of AMREF Flying Doctors.

REPORTING RELATIONSHIPS

• Chief Executive & Medical Director
• HR & Admin Mgr
• HR Officer

REPORTING DIRECTLY OR THROUGH

HR Officer and/or Administration Officer

OTHER RESOURCES (in your custody)

Responsibility over assets:

• The office, office equipment,
• Staff files
• Confidential documents
  • Responsibility over data or information: Has access to confidential company data and intelligence.
  • Responsibility over staff

PRINCIPAL RESPONSIBILITIES

KEY RESPONSIBILITIES

MAIN TASKS

• Strategy Implementation
  • Assist the CEO in the formulation of the HR strategy and the annual HR plan for AFD
  • Provide input into all strategic HR matters
  • Identify HR activities in line with budget requirements and business needs
  • Formulate the annual HR plan and put forward necessary budget and resource requirements
  • Manage the HR budget
• Recruitment & selection
  • Develop strategic solutions to meet workforce demands and align to labour force trends
  • Develop strategies and appropriate tools to attract and retain talent
  • Manage staff orientation & onboarding
  • Manage the Volunteer Physician Program (VPP) by ensuring an annual calendar of internationally qualified doctors are available to volunteer with AFD for medivac flights
• Learning and development
  • Ensure all staff are equipped with necessary skills sets to deliver
  • Oversee the training needs assessments to determine training priorities
  • Maintain training calendar
  • Implement and execute policies and infrastructure for management development
• Talent management
  • Lead the process of talent mapping and talent reviews
  • Implement succession planning frameworks
  • Develop appropriate talent retention strategies
• Performance management
  • Cultivate and promote a performance culture
  • Equip managers on their role in performance management delivery
  • Oversee performance cycle and quality audits
  • Apply competitive remuneration and benefit packages

KEY RESPONSIBILITIES

MAIN TASKS

• Organizational structure and planning
• Develop different strategies to meet company goals to contribute and support all departments
• Build HR polices, maintain them and align all policies and procedures to comply with legal regulations
• Design reward and incentive programs that will motivate the staff to perform
• Performance management
• Lead performance planning process; goal setting,
• KPI setting and review process
• Line manager capacity building in performance management
• Quality audit and continuous improvement of the performance management system
• Oversee incentive and propose variable pay options in line with business model
• Compensation and benefits management
• Provide guidance and direction on compensation and benefits management
• Develop and implement strategic compensation plans that ensure there is pay equity in the organization
• Align performance management systems to compensation structure**
• Medical benefits
• Overall leave administration
• Employee relations
• Preserve the employee-employer relationship through effective employee relations strategies
• Ensure a safe working environment free from discrimination and harassment
• Conduct investigations and resolve employee complaints
• Be the primary contact for legal counsel in risk mitigation activities and litigation pertaining to employee relation matters
• Maintain a healthy, safe and professional work environment to promote productivity
• Compliance to OSHA requirements
• Payroll management
• Manage the payroll for the organization (payroll processing outsourced)
• Collate and provide relevant variable payroll information on a monthly basis e.g. overtime claims
• HR Systems
• Ensure relevant HRIS systems are implemented and maintained as required
• Administration Management
• Facilities management;
• Overseeing the day to day administrative operations to ensure the organization is running effectively
• Source and manage the contracted firms that deliver services
• Ensure provision of all auxiliary and housekeeping services
• Managing the Board Effect and providing the administrative support to the board.
• Ensuring travel clearance, visas and other necessary travel documents for the Board of Directors and staff travelling out of the country on official duties are done promptly
• Planning & admin procurement
• Formulating and reviewing administrative policies
• Overseeing the management of service contracts and service level agreements for outsourced services
• Overseeing the process of acquiring new service providers related to all outsourced services falling under administration
• Management of inventories under administration
• Admin budgeting
• Developing departmental budget & monitoring budget expenditure
• Forecasting administrative staff needs for the section
• Contribute to the effective rollout of business administration projects, through contribution of professional expertise and leadership
• CSR and Health & Safety
• Comply with AFD’s corporate social responsibility, health, safety and environmental standards and responsibilities

ENVIRONMENTAL CONDITIONS

The job is carried out in an office environment

HOURS

AFD has a 24-hour environment due to nature of operations

Qualifications

• University/graduate level, preferably in Human Resources or Business Management
• Higher diploma in HR
• Qualifications in psychometric assessments, will be an added advantage

Preferred Experience and Knowledge

• Over 7 – 9 years’ relevant experience
• Experience in managing a team
• Proven experience and knowledge in effective people management practices, including leadership development, succession planning, training and coaching
• Experience in interacting with middle and senior management
• Thorough understanding of HR and Admin processes and activities
• Knowledge of the business levers, processes and structures

Necessary Technical / Functional Skills

• Strong influencing and negotiation skills
• Personal drive and initiative
• Leadership skills
• Project management skills
• Excellent communication skills