Manager - Market Intelligence, Learning & Development at KPMG

Market Intelligence, Learning and Knowledge Management (MILK) is a strategic function within IDAS. MILK’s efforts are geared towards growing IDAS as a business through strategic input and supporting development of its people. It provides business development support services to market pillars and is a key contributor to the growth of IDAS.

MILK provides the following strategic support services:

• Proposal support: Including opportunity identification, tracking and pipeline management. It also manages and coordinates proposals and leads on improvements to business development processes including training.
• Market Intelligence: Involves undertaking market research to provide an understanding of the market and inform competitive positioning.
• Learning and knowledge management: Includes collecting, collating and sharing knowledge within IDAS with a focus on business improvement and winning new business.
• Communications: Involves developing and disseminating internal and external communications in line with the IDAS communications strategy.
• Marketing and innovation: MILK leads IDAS marketing activities and supports innovation within IDAS.

Due to continued growth, we are now looking to recruit a manager in the Market Intelligence Learning and Knowledge (MILK) unit to be based in Nairobi, Kenya.

Key roles and responsibilities:

• In liaison with the pillar and country leaders, the Manager will put together a pipeline in line with the IDAS strategic focus
• Roll out the pipeline, leading on the planning, data collection analysis and reporting for the pillar
• Undertake sector, country and other competitive research proactively as may be required by pillar leaders and Directors
• Support the development of a knowledge management strategy
• Liaise with relevant IDAS team to collect project data, proposal collateral, marketing information and other data and information
• Identify innovative approaches for sharing knowledge and stimulating learning for IDAS staff
• Support proposal development including managing processes
• Contribute to the development of various IDAS communications and marketing materials
• Train and coach the MILK team and other staff on research methods
• Proactively participate in firm-wide activities and builds relationships with people from other business units
• Other relevant duties as may be assigned from time to time.

Qualifications and experience:

• Bachelor’s degree in marketing, commerce, business administration, economics or other relevant social science. An advanced degree will be an advantage.
• At least 7 years’ experience working in research, knowledge management or a business development function within a reputable organisation
• An understanding of development or markets related to IDAS work
• Excellent writing and presentation skills with attention to detail.

Skills and attributes:

• Passion for international development
• Socially confident and able to create a strong presence with clients and the KPMG team
• Curiosity and an affinity for business development, research and knowledge management
• Ability to undertake multiple tasks simultaneously and work in a high pressure environment
• Ability to coach and mentor staff

We offer:

• A fantastic opportunity to work on exciting development programmes across Africa (www.kpmg.com/das)
• Competitive remuneration in line with qualifications and experience
• Continuous learning and development;
• Exposure to multi-disciplinary client service teams;
• Unrivalled space to grow and be innovative.