Work Place Banking Consultant - South Sudan at Standard Bank Group

Job Purpose

Signing up of scheme companies within the identified market opportunity especially within multi-national companies and government parastatals. Working with other corporate and commercial relationship managers to identify opportunities within their portfolios. Proactively growing/penetrating the existing workplace banking market. Develop key relationships with decision makers and key opinion leaderships within the scheme portfolio. Product presentation to sign up companies during on site activation in order to increase sales.

Key Responsibilities/Accountabilities

• Sales
  
  • Position the Workplace Banking products by presenting employees at company sites via group presentations, setting up bank days and or on site sales desks within agreed timeframes. 
  • Provide sales managers with necessary information and statistics pertaining to sales activities. Must motivate and inspire the sales team allocated within the scheme companies as well as update the sales teams of any changes. 
  • Monitor the sales performance of the allocated teams to the scheme portfolio and recommend changes (if any). 
• Gather competitive analysis and continually provide guidance of innovation of products offered.
• Business Growth
  
  • Grow the WPB balance sheet through signing up new scheme companies and driving up the existing scheme book debit and credit balances through regular interaction with Company’s key contacts and driving the sales team. 
  • Identify cross selling opportunities for the sales team.
  • Work jointly with products and Coverage Managers to Structure customers offering based on need analysis. Recommend and defend price change requests
• Compliance
  
  • Compliance with general banking and Credit policies and procedures.
  • Ensure compliance with KYC requirements.
  • Monitor that no sales are lost by ensuring the correct liabilities codes have been used when accounts are opened. 
  • Complete disclosure to the customers in terms of accreditation, service fees, and commission. 
  • Ensure that all signed companies have allocated limits and dully signed check-off agreements. 
  • In the case where the companies are in breach of contract, ensure that legal is engaged to guide on immediate cause of action.
• Service Delivery
  
  • Responsible for the End to end service delivery within the portfolio through the allocated sales consultants. 
  • Ensure correct record maintenance on scheme portfolio at all times to prevent lost sales. 
  • Ensure that any customer queries under the allocated portfolio within 48hours. 
  • Ensure a good stable relationship with the companies’ key contacts by providing quality service and maintaining high visibility through regular courtesy calls and business lunch. 
  • Management of all internal stakeholders’ queries and frequent feedback given. 
  • Arranging financial management training for companies as part of value additions.

Preferred Qualification and Experience

• 1-2 years experience preferably in Banking or other related industry, with exposure to sales in the Affinity market.
• Proven sales track record in any sales and services industry.

Knowledge/Technical Skills/Expertise

• Selling skills and strong financial acumen to manage the overall profitability of the provincial business unit.
• Knowledge and understanding of market segmentation value propositions and customer profiles per micro market.
• Sales and service delivery benchmarks and standards.
• Knowledge of local competitor tactics, distribution channels and product offering.
• Knowledge of the banking regulations.
• Ability to review portfolio profitability and an understanding of the banks pricing model.
• Sound understanding of the economic dynamics that directly and indirectly affect banks operations and profitability Analytical.