Admin & Operations Executive at Summit Recruitment and Search

Our client in the retail sector is looking for an Admin & Operations Executive. He/she will be responsible for day-to-day operations in a demanding working environment while supporting the Managing Director in achieving the company’s vision. He/She Must have a minimum of 3 years relevant experience in a similar position.

Key Responsibilities:

• Administer and monitor the finance system so that the company’s finances are maintained in an accurate, timely and confidential manner and that cash-flow is effectively managed.
• Assist with preparation of the company budget and manage the operations within this budget.
• Implement financial policies and procedures as per the company handbook and ensure adherence, particularly in regard to petty cash.
• Prepare weekly, monthly or on-demand financial reports to the Managing Director and assist in the preparation of the annual report.
• Assist with the annual financial audits.
• Supervise administrative services within the office.
• Maintain an up-to-date Asset Register.
• Manage the repair and maintenance of all equipment and ensure maintenance costs are included in annual budgeting.
• Ensure company items go out are in a good condition and are returned in the same.
• Ensure compliance with the legal requirements such as all employees having all the statutory documents.
• Ensure that the statutory deductions by the employer are done on a monthly basis and maintain records of these remittances.
• Maintain an efficient filing system for all employee records.
• Maintain the leave and sick leave management systems.
• Manage the performance management system.
• Handle grievances in accordance with the policy.
• Ensure that staff present their daily, weekly, monthly, quarterly and annual reports on time on a weekly or monthly basis as required.
• Ensure compliance of the safety of employees at all times as per health and safety legislation and company policy.
• Welcome customers and help them with the selection of the products they require as needed
• Handle customer questions and assist as necessary.
• Assist with the preparation of floral arrangements when the production team needs support.
• Ensure the shop presentation and display is done to increase product attractiveness and visibility.
• Ensure customer feedback on web and social media platforms is documented.
• Ensure that clients receive their orders on time and within the set company timelines.
• Ensure clients are satisfied with products and services and welcome client feedback.
• Prepare weekly and monthly reports using agreed Key Performance Indicators for presentation.

Qualifications:

• Must have a Bachelor’s degree or Diploma.
• Minimum of 3 years experience working in a similar role preferred.
• Entrepreneurial Spirit: Takes initiative and actively seeks strategies to make the business better and more profitable while being the employer of choice.
• A high level of integrity and commitment to the company.
• Able to provide vision and leadership and manage others.
• Good problem-solving skills.
• Attention to detail.
• Highly organized with good time management skills Demonstrated ability to handle multiple demands.