Administration – Front Office at Mikeline Detergents

Reports to: Administration Manager

Interfaces with: Managing Director, Accounts Manager, All department Heads, All Employees

External: Visitors, Customers and suppliers      

Qualifications

• Minimum diploma in Business Management/Administration
• Good knowledge in Front Office functions with 2 years experience
• Computer literacy particularly in MS Word, MS Excel. Knowledge MS Power point is an added advantage.
• Languages:   Proficient in English
• Knowledge of Kiswahili will be an added advantage.
• Any combination of experience and / or education to perform the job allotted
• Awareness of the inputs, activities and outputs related to the job.
• Understand and follow the instructions (written and/or oral given by the superior)
• Ability to keep records and make reports
• Be respectful
• Be honest and trustworthy
• Maintain confidentiality

Responsibilities

• Administration Function
• Respond to office telephone enquiries and routing calls to appropriate persons
• Receive official visitors and walk in customers, suppliers by ascertaining the nature of business and directing them accordingly.
• Maintain inventories of office equipment and supplies, monitor utilization of consumables and requisition of additional supplies
• Receive stamp records and dispatch accordingly to respective departments
• Control the borrowing and returning of library books by maintaining a log sheet
• Aware of the designated job at any point of time, what action to take in case of problems and emergencies;
• Maintain and foster efficient and effective relationship, and team work:
  • Communication in an open way with superiors and colleagues;
  • Effective and efficient participation and contribution to team;
  • Cooperate well with colleagues of department and other parts of company.
• Immediately inform the superior about all cases requiring special action in the allotted job.
• Frankly seek directions in case of any doubt from the superior
• Be aware of all documents and records related to the allotted job, including their location
• Ensure that equipment and materials under your sphere of action are used optimally, avoiding waste.
• Performs related works as required given by Superior following established procedures.