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  • Posted: Nov 19, 2020
    Deadline: Not specified
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  • Established in 2002, Mikeline Detergents ltd is one of the leading manufacturers in Kenya that specializes in manufacturing of a wide range of tissue paper products, detergents, dispensers and services.
    Read more about this company

     

    Sales Representative

    Reports to: Sales Manager

    Interfaces with: Internal: Sales/Marketing Manager/ Officers-Marketing / Sales Administrator / Dispatch In charge/ Drivers.

    External: Distributors, Wholesalers, Retailers,  E-Commerce based distributors

    Qualifications

    • Diploma or Degree in Sales & Marketing or equivalent
    • Minimum 2 years as Sales Representative in an FMCG company desirable,
    • Languages: Kiswahili and English.
    • Any combination of experience and/or education to perform the job allotted.
    • Awareness of the inputs, activities and outputs related to the job.
    • Ability to overcome sales objections and problem resolution
    • Ability to keep self updated on the professional developments in the area of work.
    • Good Interpersonal skills and presentation skills
    • Good team player
    • Always on the lookout for business development, orders and opportunities
    • Ability to cope with sales targets, time pressure and stress
    • Keen observation and analytical capacity.
    • Arithmetical ability to show the dealers the benefit they get from selling our products.
    • To be open minded and frankly seek directions in case of any doubt from the superior.
    • Technical knowledge of the products.
    • Honesty
    • Integrity
    • Inquisitiveness
    • Initiative
    • Pleasing Manners
    • Must be a good listener and observer.
    • Resourceful
    • Passionate

    Responsibilities

    • Sales and distribution of the products and compliances with the stipulated terms such as:
    • Business Development, bringing new customers on board as per monthly sales targets.
    • Listing of the products in all supermarkets.
    • Able to provide product technical information to the customers.
    • Able to design thinking and provide market information to the company for strategic decisions.
    • Follow up on orders status with dispatch & sales admin.
    • Follow up on payments as per the agreed credit/cash terms.
    • Strictly adhere to company’s processes.
    • Ensuring orders are sent on time to the company by the customers.
    • Follow up on execution of JBPs agreement.
    • Time management and settling of payments collected either in bank or main office after each trip
    • Ensure proper visibility of the brands across the trade.
    • Giving details of various goods/services, offers, and terms of sale by visiting customers and/or customers in allotted areas.
    • Creating interest in goods and seeking sale or an agreement to see superiors for further prospecting.
    • Ensure that company products are accessible to all channels in the assigned area
    • Distributing letters, information sheets and other documents to customers as directed by the Sales Manager
    • Market Information to be reported promptly: Competitor activities, Price matrix, market presence, market environments, products sold by the dealer, issues raised by dealers

    go to method of application »

    Administration – Front Office

    Reports to: Administration Manager

    Interfaces with: Managing Director, Accounts Manager, All department Heads, All Employees

    External: Visitors, Customers and suppliers      

    Qualifications

    • Minimum diploma in Business Management/Administration
    • Good knowledge in Front Office functions with 2 years experience
    • Computer literacy particularly in MS Word, MS Excel. Knowledge MS Power point is an added advantage.
    • Languages:   Proficient in English
    • Knowledge of Kiswahili will be an added advantage.
    • Any combination of experience and / or education to perform the job allotted
    • Awareness of the inputs, activities and outputs related to the job.
    • Understand and follow the instructions (written and/or oral given by the superior)
    • Ability to keep records and make reports
    • Be respectful
    • Be honest and trustworthy
    • Maintain confidentiality

    Responsibilities

    • Administration Function
    • Respond to office telephone enquiries and routing calls to appropriate persons
    • Receive official visitors and walk in customers, suppliers by ascertaining the nature of business and directing them accordingly.
    • Maintain inventories of office equipment and supplies, monitor utilization of consumables and requisition of additional supplies
    • Receive stamp records and dispatch accordingly to respective departments
    • Control the borrowing and returning of library books by maintaining a log sheet
    • Aware of the designated job at any point of time, what action to take in case of problems and emergencies;
    • Maintain and foster efficient and effective relationship, and team work:
      • Communication in an open way with superiors and colleagues;
      • Effective and efficient participation and contribution to team;
      • Cooperate well with colleagues of department and other parts of company.
    • Immediately inform the superior about all cases requiring special action in the allotted job.
    • Frankly seek directions in case of any doubt from the superior
    • Be aware of all documents and records related to the allotted job, including their location
    • Ensure that equipment and materials under your sphere of action are used optimally, avoiding waste.
    • Performs related works as required given by Superior following established procedures.

    Method of Application

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