Agency Training Consultant at Prudential Life Assurance Kenya

`Role Context

The main role is to facilitate the rapid build-up and quality of Prudential’s distribution capability through structured and practival training, coaching and mentoring of agents and agency leaders. The Agency Training Consultant will be expected to ensure that class learnings are re-enforced in the field and translate to Agent’s activity and productivity. Position will be based in Nairobi to serve training in Nairobi branch. This role will run for a period of 1 year with a possibility of extension.

Principal Accountabilities

• Deliver practical trainings for new joiners once a month in Nairobi
• Execute Practical training for rookies and enforce role plays in each session to ensure mastery of skills
• Support facilitation of Rookie Development Program 3 times a week.
• Conduct Early Bird training and morning huddles
• Enforce rookie handholding to speed up field-based learning with leader & supported by development
• Facilitate TL academy program for provisional team leaders
• Drive digital usage initiatives to ensure agents are capturing leads and submitting proposals digitally
• Ensure Agency Structured meetings & Quarterly Sales Congress are conducted complete with supervised boiler rooms
• Develop Training content, review and update PPS content and develop sales scripts
• Prepare weekly and monthly training reports for SMT presentation

Other responsibilities

• Carry out training evaluation and surveys to measure effectiveness of learning and development solutions and recommend any enhancements
• Ensure that all training records, training material and equipment are well maintained and filed where necessary.

Core Competences and Skills Required:

• Excellent communication and interpersonal skills within a multi cultural environment with the credibility to influence and collaborate with other teams.
• Very good understanding of Power Point presentation as well as digital presentation skills.
• Experience in designing training curriculum and developing appropriate training content and material.
• In-depth knowledge of the insurance business in Kenya.
• Understanding of stakeholders’ management.
• Ability to learn fast in a dynamic work environment.

Education & Experience

• University degree in a business-related field
• Possess professional qualification in insurance namely CII, LOMA, COP or in progress towards attaining it
• At least 5 years working experience in a sales environment
• Advanced MS Office PowerPoint skills
• Understanding of insurance industry compliance guidelines is desired.