Analytics, Reports (BI) & Campaign Support Engineer at Sheer Logic

About the Role 

• A leading multinational is seeking an Analytics, Reports (BI) & Campaign Support Engineer to ensure smooth operations of business analytics, reporting, and campaign platforms. You will manage BI and campaign projects, integrations, and system changes, ensuring service availability, performance, and delivery of functional business KPIs.

Key Responsibilities

• Review daily BI KPI dashboards with departments to ensure accuracy
• Manage RA validation processes before campaign launches
• Own incident management, tracking, and stakeholder updates
• Provide functional administration of data warehouse components
• Deliver historical, current, and predictive business intelligence views
• Enable self-service reporting for business users
• Track and report promotions, commissions, and bonuses
• Perform data mining, modelling, and report development (ETL/BO processes)
• Support campaign project handover with zero defects (UAT signoff)
• Assist business with requirements for enhancement projects
• Ensure audit compliance and enforce IT/business process standards

Qualifications & Experience

• University degree in Computer Science or related discipline
• Professional qualification in Databases, ETL, and Unix/Linux systems
• 1–3 years’ IT experience, preferably in telecoms
• Experience with ETL platforms (Canvas, Fractal, Rubix)
• Proficiency in SQL and campaign management systems (e.g., 6D)
• Experience managing diverse and complex platforms/environments

Skills

• Expertise in Oracle, DB2, Postgres, Unix systems, ITIL
• Strong communication, presentation, and organisational skills
• Ability to influence cross-functional teams without formal authority
• Proven success in defining and launching IT service operations manuals