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  • Posted: Mar 24, 2023
    Deadline: Apr 7, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Nairobi Club is a private member’s club, owned by its members. It was established in 1901 by members who realized the need for a home from home environment in the heart of Nairobi; the Club is one of the oldest and most popular establishments of its kind. We are situated at the fast-growing Upper Hill Region north of the Central Business District - CBD. It is an easy 5-minute drive from the City Centre to the heart of Kenya’s premier city, Nairobi. From the glitter of the expansive lawns and the bustle of its thriving restaurants to the tranquil beauty of the botanical grounds, Nairobi Club has something for everyone yet removed from the stress of city life.
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    Assistant Food & Beverage Manager

    (JOB REF: NC/AFBM/03/23)

    Purpose of the job

    This role is responsible for supervising the F&B Dining outlets, outdoor/indoor events, room service and bar team in a rotational basis as well as for ensuring that members receive fast, friendly and efficient service during their stay.

    Key Measurable Goals

    • Carry out Members feedback analysis and share weekly summary with action plan
    • Enforce Control System on F&B expenses
    • Improve F&B Sales levels and achieve the stated Financial goals for the department
    • Achieve desired employee motivation in F&B
    • Conducting appraisals for F&B Service & Bar Staff
    • Developing popularity indexes of F&B product items
    • Managing the service processes efficiently
    • Managing functions diary and follow ups
    • Monitor staff discipline issues and manage appropriately
    • Timely responses to members complaints and complements

    Duties & Responsibilities

    • Responsible to F&B Manager
    • Compiles annual budget, variance reports, weekly department reports, comp and any other reports deemed necessary.
    • Monitors work of employees to ensure that established policies and procedures are being followed.
    • Oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures.
    • Counsels, guides and instructs assigned personnel in the proper performance of their duties.
    • Prepares and coordinates the periodical performance reviews of assigned personnel.
    • Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines.
    • Interview potential employees who have been recommended by HR.
    • Establishes and administers training programs within the outlet, including new employee’s orientation.
    • Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards.
    • Coordinates the maintenance and development methods for high-quality Service of food and drink
    • Maintains an efficient program of scheduling to ensure a high standard of service with the use of minimum man-hours in all outlets.
    • Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.
    • Acts immediately on all customer complaints to ensure that corrections are made when possible.
    • Directly supervises reception and all functions in the Club.
    • Recommends to the Food & Beverage Manager operational efficiencies that may be adopted to enhance smooth operations of the department.
    • Ensure kitchen, restaurant, and bar operations are opened and closed according to policy
    • Responsible for ordering supplies, and inventory control and establishing relationships
    • Responsible for food hygiene, and health and safety issues
    • Responsible to assist in menu planning, development and meal specials

    Key Skills

    • Supervisory skills
    • Interpersonal skills
    • Communication (oral/written)
    • Proactivity
    • Ability to handle pressure
    • Computer proficiency
    • PR Skills
    • Ability to work long hours

    Qualifications and Experience:

    • Diploma/Advanced Certificate in Hotel Management/F&B Service from a reputable institution.
    • Degree in Hospitality an added advantage
    • Over Three years’ experience in the Hospitality Industry two of which must be in a supervisory position.

    Method of Application

    If your qualifications and experience meet the above criteria, please send electronically an application (quoting the Job reference number) and detailed CV indicating day contact telephone number, current remuneration and three referees by 7th April 2023 to

    Kindly note that only short-listed candidates will be contacted.

    Please be advised that Nairobi Club is an equal opportunity employer.

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