Associate, Business Partner at Koko Networks

Your Role: 

• The Associate Business Partner at KOKO Networks is pivotal in aligning human resources strategies with the company’s objectives, fostering a high-performing culture, and driving people-focused initiatives. The role serves as a strategic partner, providing professional long-term guidance and operational support to various departments.

What You Will Do

Strategic HR Partnership

• Act as a strategic advisor to leadership, providing insights on performance management, compliance, workforce planning, and employee relations.
• Serve as the primary contact for HR matters within Kenya Country Business Unit (KCBU), offering guidance on HR policies, procedures, and best practices.

Performance Management and Reward

• Guide leaders in performance management processes, offering day-to-day guidance to line management, including disciplinary actions.
• Lead initiatives including target setting, performance feedback, improvement plans, and merit-based rewards and recognition programs.

Employee Relations and Engagement

• Manage and resolve complex employee relations issues through objective investigations and mediation.
• Improve work relationships and foster employee engagement to boost productivity and retention.

Change Management

• Lead and support organizational change initiatives, fostering a culture that embraces continuous improvement.
• Implement all employee movement changes within KCBU, ensuring seamless execution and alignment with organizational goals.

HR Reporting and Analysis

• Provide comprehensive HR reports and analysis for management decision-making, including performance metrics, turnover rates, development progress, disciplinary actions, and manpower planning.

Learning and Development

• Coordinate, implement and co-facilitate management development programs to facilitate effective leadership and skill development.
• Promote and drive the uptake of training programs relevant to specific employee and business needs.

Policy Implementation and Compliance

• Advise and train managers on best practices for policy enforcement.

Talent Acquisition and Workforce Planning 

• Collaborate with department heads and senior leadership to align on workforce planning activities, including recruitment, onboarding, probation, and exits.
• Collaborate with talent management teams to build a pipeline of future leaders and accelerate high-potential development

What You Will Bring

• Degree in HR, Business Administration, Organizational Psychology, or a related field.
• 5 - 10 years of HR experience, with at least 3–5 years in a strategic HRBP or similar role.
• Experience in employee relations, performance management, talent acquisition, and change management.
• Background in HR analytics, workforce planning, and compliance.
• CHRP and IHRM membership is an added advantage.