Associate Director, Intelligent Automation Lead – Africa at KPMG

Position Summary

• At KPMG, you’ll find a world of opportunity, where our people give clients and communities the insights, they need to build a sustainable future.
• This role seeks a professional with cognate experience in Intelligent Automation (IA) to help clients automate business processes using technologies such as RPA, business process management (BPM), analytics and artificial intelligence.
• This is a Full Time, Hybrid Pan-African role, with responsibility for leading a team across the continent, and the resource will be based in either Johannesburg, Nairobi, or Lagos.

Role and Responsibilities
Strategy

•  Provide technical IA support to the Africa digital transformation team.
•  Leverage regional alliances with technology partners (e.g. Microsoft, Oracle, IBM, AWS, Google, etc) to drive proactive leads generation, joint pitch, pipeline management and conversions as they relate to intelligent automation.
•  Work with relevant functional areas and service lines across the Firm to deliver on client engagement and sales initiatives
•  Leverage local and global KPMG artefacts, SMEs, and other network assets to advance the firm’s data & analytics agenda.
•  Manage, coach and grow the IA team.
•  Participate in the development and publication of thought leadership.

Client Impact

•  Develop and implement process improvement strategies that align with business objectives and deliver measurable results.
•  Provide leadership and guidance to cross-functional teams to ensure the successful delivery of process improvement/ operations transformation projects.
•  Design robotic systems from start to finish for clients.
•  Develop and implement software that will control robots.
•  Create prototypes and work on necessary components  Perform integration tests and quality control.
•  Apply machine learning techniques to improve process outcomes.
•  Create complete documentation for robotic systems  Monitor the use of robotic systems and optimize functionalities.
•  Troubleshoot defects in robot design and development.
•  Promote awareness of KPMG’s Intelligent Automation capabilities.
•  Identify business opportunities across Africa and develop new client relationships to expand the business and ensure a rich pipeline
•  Provide subject matter expertise on IA for clients in relevant industries.
•  Lead business development activities including targeting key C-suite, proposing services and closing opportunities.
•  Lead highly skilled client and KPMG work teams throughout the project lifecycle by leveraging IA approaches and frameworks and helping to ensure timely execution of project deliverables.

Finance

•  Deliver on targets and goals (including sales goals)
•  Provide annual budget input for the area of responsibility for approval and integration into service line/ growth area budget
•  Manage the annual budget, including costs for designated area

Qualifications, Experience and Skills
The ideal candidate has:

•  10+ years of experience in IA spanning business process management; robotic process automation (RPA) with advanced technologies such as artificial intelligence (AI); optical character recognition (OCR); intelligent character recognition (ICR) and process mining.
•  Deep experience with creating end-to-end business processes that think, learn and adapt on their own.
•  Deep hands-on experience with intelligent automation frameworks and services available on Platforms such as Azure, AWS or GCP.
•  Deep knowledge of AI programming languages and frameworks such as Python, Java, etc.
•  Proven experience with RPA tools such as UiPath, Blue Prism, Automation Anywhere, Power Automate, etc.
•  Proven experience with low code and no-code platforms.
•  Demonstrated ability to lead and manage a team of engineers and consultants.
•  Proven track record of delivering results and exceeding client expectations within a variety of industries.
•  Good knowledge of supply chain, demand planning and replenishment, forecasting, scheduling, inventory optimization and working capital.
•  Knowledge of cost, efficiency, and productivity optimization methods.
•  Ability to develop and evaluate integrated systems.
•  Demonstrated experience developing relationships with senior clients in a professional services environment.
•  Being a self-starter and able to work independently including across multiple priorities and complex matrixed roles and responsibilities.
•  Confident, tactful and able to effectively influence others and deal effectively with senior leaders.
•  Strong communicator, including listening skills with an ability to translate insights across business and technology teams and to develop and present new ideas and conceptualize new approaches and solutions.
•  Strong team and work ethic, comfortable with ambiguity, change and challenge.

We offer:

• An exciting opportunity to work with a Big 4 firm on cutting edge infrastructural development across Africa.
• Continuous learning and development.
• Exposure to multi-disciplinary client service teams.
• Unrivalled space to grow and be innovative.