Bar and Restaurant Supervisor at Hublink Company Limited

Our client operating along parklands area with clients from its environment and beyond and operating extended hours is looking for a Bar and Restaurant Supervisor who will be tasked with ensuring that the restaurant runs smoothly in all way.

Job Summary:

To  work alongside a small team and oversees the overarching aspects of the restaurant by ensuring smooth operation of activities in the eatery, bar and maintaining an excellent relationships with customers while strategically growing business.

Duties

1. Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally,
2. Maintain quality control for all food and drinks served while managing inventory,
3. Managing schedules, and ensuring compliance with all food health and safety requirements,
4. Managing operations, workflow and perform opening and closing duties
5. Creating and managing team schedules, oversee food preparation,
6. Training new hires, overseeing staff, helping to resolve employee issues and disputes,
7. Conducting marketing, promotion, and driving sales

Desired attributes

1. At least three years relevant work experience in a busy restaurant,
2. A degree or a Diploma in hospitality management, hotel Management and catering,
3. A minimum of 2 years experience in sales in FMCG industry especially in hospitality industry.
4. High level of integrity with excellent customer service skills,
5. Ability to manage proactively and consistently,
6.  well-developed communication skills person with ability to communicate orally and in written form,
7. Ability to make timely decision-making through planning, information gathering and assessing alternative resolutions,
8. Excellent interpersonal skills with a keen eye to conflict resolution,
9. Adaptability and Cooperation capabilities
10. Mentorship, Motivator, organized and able to delegate,