Branch Operations Supervisor at Execafrica Recruitment Limited

• Our client in the ETR & Tech Equipment’s Field is looking for a Branch Operations Supervisor. The ideal candidate will be responsible for the day-to-day operations of the organization. The purpose is to ensure the company’s operations runs in a smooth manner.

DUTIES & RESPONSIBILITIES 

• Manage and increase the effectiveness and efficiency of Support Services. 
• Prepare daily sales report for the purpose of analyzing daily business performance and sharing with relevant sales, admin and accounts team. 
• Conduct follow up on unpaid transactions with sales team to collect & monitor outstanding debts. 
• Build strong relationships with employees, addressing concerns and resolving conflicts in a professional and timely manner 
• Lead performance review processes, provide constructive feedback, and support managers in employee evaluations. 
• Manage payroll, leave balances, and employee benefits while ensuring accuracy and confidentiality. 
• Ensure sales and accounts records are in order on a daily basis. 
• Contribute to short and long-term organizational planning and strategy as a member of the management team. 
• Ensure employee satisfaction and identify areas that require improvement. 
• Increase the effectiveness and efficiency of Support Services through improvements to each function (Sales, Finance) as well as coordination and communication between functions. 
• Reconciling monthly activity, generating year-end reports, and fulfilling tax related requirements.

REQUIREMENTS 

• Business related degree or a CPA (K) 
• At least 2 years’ experience in Finance/Operations field 
• Good interpersonal and communication skills, collaborative work style, problem solving skills and commitment to get the job done. 
• Strong leadership and supervision skills. 
• An individual with a dynamic and positive attitude.